UBIT Alerts

UBIT Alerts inform the University at Buffalo community about information technology (IT) service outages and scheduled maintenance.

Campus Telephones Briefly Unavailable During Maintenance - Friday, 8/21/2020 7 p.m. - Sunday, 8/23/2020 noon EDT

Campus Telephones Briefly Unavailable During Maintenance

WHEN: Friday, 8/21/2020 7:00 p.m. - Sunday, 8/23/2020 12:00 p.m. EDT

Planned maintenance activities will be performed on equipment that serves UB's telephone system (VoIP).

-- Campus Telephones

During this maintenance window, active telephone calls will not be dropped. Telephones with calls in progress will lose their soft-key functionality and the telephone display will indicate "CM not available". CM is the Call Manager, a telephone subsystem that routes calls and provides telephone capabilities.

You will experience a momentary interruption of approximately 5 minutes as phones update their firmware.

For additional information, please contact the UBIT Help Center (http://buffalo.edu/ubit/help, 716-645-3542) and refer to NCS VoIP Core Team RF#00437002.

Technical Detail:

Technical staff will be performing application updates, bug fixes and security patches.
Effective: 08/21/2020 Expires: 08/24/2020 Posted: 2020-07-31