Voice Management for IT Staff

Explore voice services to support your constituencies.


Find out about VoIP voicemail forwarding and submitting a service request for your constituents.

Common Questions

Does UB provide call reporting?

No. As part of the VoIP implementation, the University made a decision to treat telephone service as a utility and do away with the process of usage based billing to departments. This decision was heavily influenced by the fact that the cost of processing usage based billing exceeded the cost of the calls themselves.