Symantec Encryption Desktop Installation Instructions

Learn how to install Symantec Encryption Desktop software, including setup of PGP keys

Installing Symantec Encryption Desktop Software

1.   Run the 32bit or 64bit installer, as appropriate for your operating system. Click I accept the license agreement and then click Next.

2.  Select Do not display the Release Notes, then click Next.

3.  Allow the progress bar to complete.

4.  Click Yes to Reboot and complete the setup.

5.  Once the PC is rebooted and the person signs back on, you will be prompted with the authentication box. If not, select PGP Tray from the Start menu. Have the person enter their UBITName and password.

Note: The person must be added to a PGP group. Submit a ticket for the UBITName to be added to a group:

  • pgp_wde (Whole Disk Encryption only) or
  • pgp_wdens (Whole Disk Encryption and NetShare)

6.  The enrollment process may take a minute or longer.

7.  Select I am a new user and click Next.

8.  Click Finish when done. You should see a new icon in your icon tray. 

Configuring a New User

My Documents\PGP is the default location for the placement of the keys. Symantec Encryption Desktop works best when the keys are on the local hard drive. If the My Documents folder is redirected to a network location, you should move the keys to a more appropriate location.

1.  Right click on the icon and choose Open Symantec Encryption Desktop.

2.  You may need to click on PGP Keys on the left hand side of the window. You will then see the key for the authenticated user and the Organization Key.

3.  Select Keys in the menu bar at the top, then click Keyring Properties.

4.  A new window opens. Click the ... button located next to the Public keyring file location.

5.  Right-click on the pubring file, then click Copy.

6.  Browse to C:\users\[ubitname]\appdata\roaming\PGP Corporation\. Create a new folder called KEYS. Open the folder.

7.  Right-click and select Paste within the KEYS folder.

8.  Select the file pubring. Click Open.

9. You will return to the PGP Keyring Properties window. Click the ... button next to the Private keyring file location.

10. Right-click on the secring file, then select Copy.

11. Browse to C:\users\[ubitname]\appdata\roaming\PGP Corporation\KEYS\. Right click Paste.

12. Select the file secring. Click Open.

13. Click OK.

14. If you will be adding other keys, continue to step 15. Otherwise, skip to Encrypt Local Hard Drive.

15. To add more keys, select Search for Keys.. Select KSRV.ACSU.BUFFALO.EDU. To search for a partial match, search Name contains instead of the default Name is. Also, searches are no longer case sensitive. To see a list of all keys, search Name does not contain and a string of text not likely to be found. Right-click the key you want to use and select Add to > All keys.

16. Repeat as necessary. When finished, proceed to Encrypt Local Hard Drive.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
Use your email, if known