Kathleen Murphy, Manager Network Operations, Network And
Where did you start your professional
I started my professional career here at UB with Telecommunication
Services as a graduate student and I never left.
What brought you to UB?
After earning a BS in Microelectronic Engineering at RIT, I decided
to change directions and pursue a MBA as a full-time graduate
student. UB was my preferred choice since it is my hometown
What are your current duties?
I am currently the Design and Installation Service Manager for CIT
Network & Classroom Services. It’s part of my job to make
sure that the services we deliver are meeting the needs of the UB
community. I also serve as the Chair of the CIT Professional
Development Committee at the invitation of UB’s interim CIO
who has made investment in CIT staff a top priority.
How do you help protect UB students, faculty and staff from
identity theft, viruses, and other computing risks?
My department offers network security services which are designed
to minimize computing risks.
How do you lead?
In addition to setting direction, I believe in empowering people
and unlocking their potential. I don’t attempt to
micro-manage but I do try to facilitate good outcomes.
What is rewarding about your job?
One of the perks of working at a university is having ready access
to resources and expertise across a variety of disciplines. My
encounters with UB life outside of IT has enriched my
How has your job allowed you grow as a professional and/or as
While at UB, I have been fortunate to serve in different management
capacities. With each position change, I have assumed new
responsibilities, encountered new challenges, and formed new
relationships that have contributed to my professional
What do you hope for your future here at UB?
I am continuously searching for the right opportunity to make a
greater impact to UB. Who knows what the future may bring?
Is there anything else that you would like to share about your
unique experience in IT at UB?
Work at UB has brought my husband and I together. I am blessed by
our shared experiences.