Supporting Distance Learning - IT Staff

On March 23, 2020, UB will move to distance learning for the remainder of the Spring 2020 semester. See UBIT recommendations for making the transition.

Recommendations

  1. IT staff install the following on all university computers
    1. Cisco VPN
    2. Fortinet VPN if it is ready and properly tested
    3. Cisco Jabber
    4. Panopto
    5. Webex Meetings
  2. Faculty and staff with a work laptop:
    1. Take it home and work as they normally would
    2. VPN required
  3. Faculty and staff using a Windows desktop in the office and with a personal computer (Windows or Mac) they are willing to use from home:
    1. IT Staff enable RDP on their work desktop
    2. Faculty and Staff install/configure Remote Desktop client on personal computer
    3. Faculty and Staff remote to their office computer
  4. Faculty and staff using a Windows desktop in the office and without a personal computer they are willing to use from home:
    1. Directors should prioritize these staff
    2. Emergency Planners determine, across all units, who is most in need of a loaner computer
    3. Distributed IT or UBIT Customer Service to provide a loaner computer
    4. Follow #3