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Information for IT Staff
Information for Staff Providing IT Support
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Find information you need to help or contact others as you provide IT support to your constituents.
VPCIO Change Freeze
IT Services A-Z
UBIT News
4/18/19
Classroom/conference room computers to prevent use of untrusted software
4/16/19
Voicemail changes to automatically remove messages older than one year
4/11/19
Faculty: be heard! Take the 2019 UB Faculty IT Survey
4/10/19
Stopping your email spam at UB
4/9/19
Download Office 2019 FREE from UB
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Video Series
3/27/19
Tech Review 2/22/2019
3/27/19
JAMF (12/13/18)
3/27/19
Tech Review 9/27/2018
5/21/18
AppLocker and BitLocker Introduction (VIDEO) – Workstation Standards Desktop Security Group, 3/22/17
3/27/19
Jabber and Panopto (Future IT Upgrade Tech Review 2/22/18)
3/27/19
UB SCCM (2/26/18)
Conference for IT Staff
4/18/19
Webex
4/18/19
Creating Teaching Volunteer or ITORG Exception Accounts for Webex
3/15/19
Skype for Business
UBbox for IT Staff
1/12/18
Creating and Administering Departmental Shared Folders ("Collab") in UBbox
4/5/18
Planning Your Folder Structure in UBbox
3/14/19
Planning Content Migration in UBbox
9/24/18
Using FTP with UBbox
Professional Development
MyGartner (UBITName Login required)
Email
2/7/19
Certificates for Digital Signatures
Forms for CIT Requests
UBIT Help Center Online (Remedyforce)
Information Security
10/10/17
Information Security Guidelines and Resources
12/28/18
Minimum Security Standards and Risk Classification for IT Staff
7/13/18
Security Compromises and Events
10/10/17
Campus E-Discovery Storage Collocation Process
10/26/16
Nexpose Security Vulnerability Scanning Tool
1/24/19
Tripwire
Network Administration
Cacti Network Usage Application
12/14/18
Departmental Firewall Installation and Configuration
10/28/15
Network Tools for Information Technology Staff
1/10/19
Simple Network Management Protocol (SNMP)
11/16/15
UB Active Directory
1/14/16
WINS Service
1/3/19
Network Attached Peripherals Private VLANs
7/6/17
Power Survivability Service
4/25/18
Device Configuration after the Wired Network Switch Replacement
Phones
10/10/17
VoIP Voicemail Forwarding for IT Staff
10/28/15
VoIP Call Reporting
2/19/19
Reset 7900 Series VoIP Phone
3/18/19
Reset 8800 Series VoIP Phone
Server Management for IT Staff
11/13/18
Departmental Server Hosting
3/6/19
IBM Spectrum Protect Backups
Software for IT Support
11/28/18
Bomgar
12/28/18
FMAudit
2/22/18
Jabber
11/28/18
Lansweeper
2/20/18
Non-UB Security Tools for Mac OSX and Windows
5/24/16
RSA SecurID
4/11/17
Spectrum Protect Installation Instructions and Software Download
3/13/19
Spirion Enterprise (Managed)
2/18/15
Symantec Security Products
11/29/18
System Center Configuration Manager (SCCM) Enterprise
6/19/14
UB Inhouse Administrative Tools
2/24/15
vCenter Protect Advanced (Shavlik HFNetChk)
Teaching Technology
Report a Network, Telephone or Classroom Technology Problem
3/7/18
Panopto for IT Staff
UBITName Password Management
11/19/18
Reset UBITName Passwords for IT Staff
UBIT Website Management
1/10/19
UBIT Styleguide
Video Security
8/21/18
Video Security Camera Service
Voice Management for IT Staff
10/28/15
VoIP Call Reporting
Request Telephone Service
10/10/17
VoIP Voicemail Forwarding for IT Staff
Workstations
11/12/18
Distributed and Central IT Student-Accessible Workstation Counts at UB
