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Information for IT Staff
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Find information you need to help or contact others as you provide IT support to your constituents.
VPCIO Change Freeze
IT Services A-Z
UBIT News
12/5/19
Don't panic and don't pay: extortion email scam at UB
12/5/19
Avoid holiday hacking: shop smart online
11/21/19
New phone? Transfer Duo from your old phone
11/19/19
REDCap at UB: New opportunities for research
11/19/19
The Internet of Things: convenience vs. privacy
See more
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Video Series
10/25/19
Tech Review 7/30/2019
10/22/19
Tech Review 2/22/2019
3/27/19
JAMF (12/13/18)
3/27/19
Tech Review 9/27/2018
5/21/18
AppLocker and BitLocker Introduction (VIDEO) – Workstation Standards Desktop Security Group, 3/22/17
3/27/19
Jabber and Panopto (Future IT Upgrade Tech Review 2/22/18)
3/27/19
UB SCCM (2/26/18)
Conference for IT Staff
8/19/19
Webex
4/18/19
Creating Teaching Volunteer or ITORG Exception Accounts for Webex
3/15/19
Skype for Business
Duo
11/15/19
How to Assign a Hardware Token (Fob) - Duo Two-Step Verification Manager
11/15/19
How to Assign User a Bypass Code - Duo Two-Step Verification Manager
11/25/19
How to Remove User from Duo Trash - Duo Two-Step Verification Manager
UBbox for IT Staff
1/12/18
Creating and Administering Departmental Shared Folders ("Collab") in UBbox
4/5/18
Planning Your Folder Structure in UBbox
3/14/19
Planning Content Migration in UBbox
9/24/18
Using FTP with UBbox
Professional Development
MyGartner (UBITName Login required)
Email
11/15/19
Certificates for Digital Signatures
Endpoint Security Standards Technical Resources
Forms for CIT Requests
UBIT Help Center Online (Remedyforce)
Information Security
10/10/17
Information Security Guidelines and Resources
12/28/18
Minimum Security Standards and Risk Classification for IT Staff
7/13/18
Security Compromises and Events
10/10/17
Campus E-Discovery Storage Collocation Process
10/26/16
Nexpose Security Vulnerability Scanning Tool
1/24/19
Tripwire
Network Administration
Cacti Network Usage Application
12/14/18
Departmental Firewall Installation and Configuration
10/28/15
Network Tools for Information Technology Staff
1/10/19
Simple Network Management Protocol (SNMP)
11/16/15
UB Active Directory
1/14/16
WINS Service
1/3/19
Network Attached Peripherals Private VLANs
7/6/17
Power Survivability Service
4/25/18
Device Configuration after the Wired Network Switch Replacement
Phones
Request Telephone Service
10/10/17
VoIP Voicemail Forwarding for IT Staff
2/19/19
Reset 7900 Series VoIP Phone
3/18/19
Reset 8800 Series VoIP Phone
Server Management for IT Staff
11/13/18
Departmental Server Hosting
3/6/19
IBM Spectrum Protect Backups
Download Software for IT Support
6/18/19
FMAudit
2/22/18
Jabber
2/20/18
Non-UB Security Tools for Mac OSX and Windows
5/24/16
RSA SecurID
4/11/17
Spectrum Protect Installation Instructions and Software Download
3/13/19
Spirion Enterprise (Managed)
2/18/15
Symantec Security Products
6/19/14
UB Inhouse Administrative Tools
2/24/15
vCenter Protect Advanced (Shavlik HFNetChk)
Desktop Managment Tools for IT Support
6/4/19
Bomgar Remote Support
6/4/19
Lansweeper
6/4/19
System Center Configuration Manager (SCCM) Enterprise
6/4/19
Virtual Desktop Infrastructure (VDI) Enterprise
Teaching Technology
Report a Network, Telephone or Classroom Technology Problem
3/7/18
Panopto for IT Staff
UBITName Password Management
11/19/18
Reset UBITName Passwords for IT Staff
Video Security
8/21/18
Video Security Camera Service
Workstations
6/27/19
Distributed and Central IT Student-Accessible Workstation Counts at UB
