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Information for IT Staff
Information for Staff Providing IT Support
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Find information you need to help or contact others as you provide IT support to your constituents.
VPCIO Change Freeze
IT Services A-Z
UBIT News
8/16/18
How to get started recording with Panopto
8/14/18
Students: Mobile passcode required for Gmail app
8/10/18
UBbox update: log in again and accept terms of use
7/27/18
First look: Jacobs School teaching technology
7/24/18
Conferencing collaboration made easy: Webex is here
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Video Series
3/1/18
UB SCCM (2/26/18)
2/23/18
Jabber and Panopto (Future IT Upgrade Tech Review 2/22/18)
5/21/18
AppLocker and BitLocker Introduction (VIDEO) – Workstation Standards Desktop Security Group, 3/22/17
Conference for IT Staff
7/16/18
Virtual Conference (Skype for Business)
UBbox for IT Staff
1/12/18
Creating and Administering Departmental Shared Folders ("Collab") in UBbox
4/5/18
Planning Your Folder Structure in UBbox
10/10/17
Planning Content Migration in UBbox
8/14/18
Using FTP with UBbox
Professional Development
MyGartner (UBITName Login required)
Forms for CIT Requests
UBIT Help Center Online (Remedyforce)
Information Security
10/10/17
Information Security Guidelines and Resources
3/26/18
Minimum Security Standards and Risk Classification for IT Staff
7/13/18
Security Compromises and Events
10/10/17
Campus E-Discovery Storage Collocation Process
7/10/18
Payment Card Industry Compliance Information
10/26/16
Nexpose Security Vulnerability Scanning Tool
Network Administration
7/6/17
Departmental Firewall Installation and Configuration
10/28/15
Network Tools for Information Technology Staff
8/8/16
Simple Network Management Protocol (SNMP)
11/16/15
UB Active Directory
1/14/16
WINS Service
4/23/18
Network Attached Peripherals Private VLANs
7/6/17
Power Survivability Service
4/25/18
Device Configuration after the Wired Network Switch Replacement
Server Management for IT Staff
2/8/18
IBM Spectrum Protect Backups
5/22/17
Departmental Server Hosting
Software for IT Support
2/18/15
Symantec Security Products
2/20/18
Non-UB Security Tools for Mac OSX and Windows
4/11/17
Spectrum Protect Installation Instructions and Software Download
6/19/14
UB Inhouse Administrative Tools
5/24/16
RSA SecurID
2/24/15
vCenter Protect Advanced (Shavlik HFNetChk)
2/22/18
Jabber
Teaching Technology
Report a Network, Telephone or Classroom Technology Problem
3/7/18
Panopto for IT Staff
UBIT Website Management
3/19/18
UBIT Styleguide
Video Security
3/29/18
Video Security Camera Service
Voice Management for IT Staff
10/28/15
VoIP Call Reporting
Request Telephone Service
10/10/17
VoIP Voicemail Forwarding for IT Staff
Workstations
1/24/18
Distributed and Central IT Student-Accessible Workstation Counts at UB
