Reaching Others University at Buffalo - The State University of New York
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Standard Software

ITCS Field Services manages software on client workstations using the following features:

Standard Desktop Image Development and Support

  • Images are developed and periodically updated by CIT-DMS

Standard Desktop Components

  • Microsoft Office productivity suite 
  • CD authoring tools 
  • eMail/calendar client 
  • Internet browser and key plug-ins 
  • Wireless client VPN client 
  • Java VM 
  • Media players
  • Anti-Virus Malware/Spyware protection 
  • Bomgar Remote Support Client
  • Other commonly required components as needed 

Automatic Refresh/Upgrades of Software

  • Based on minimum standards
  • Release and patch management

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