Internet Service Providers (ISPs) (e.g., Roadrunner, Yahoo,
etc.) provide the email servers their customers (you) use to send
email. These email servers are shared by many people.
UB uses third-party "reputation services" to determine whether an
ISP's email server is sending spam. If one or more
individuals on an email server sends spam, the reputation service
will report that the server is sending spam.
If you have received an error message similar to the one above,
it means that reputation services have reported to UB that your
ISP's email server has been sending spam. Based on that
report, UB has temporarily blocked your ISP's email server from
sending mail to UB.
Please inform the email administrator at your ISP (e.g.,
Roadrunner, Yahoo, etc.) of the issue so that they can work to fix
the spam problem and get their mail server unblocked. Be sure
to send your email administrator the error message you received and
any errors contained in any email message that was returned to you
when you tried to send to UB.
Try again later to send your email to UB. Email servers are
usually only blocked temporarily.
If you are an email administrator responsible for
managing a mail server, email from your server will automatically
be accepted again by UB when it is removed from the Real-Time Block
Lists in which it appears. Normally, no special action is required
other than stopping the spam outbreak. If there are special
circumstances, and you have the technical information necessary to
report the issue, you may