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How the Key Performance Indicators Are Calculated

Key Application Uptimes

Key application uptime is the percentage of: (total expected service availability - unplanned service outages) / total expected availability. Unplanned service outages are reported using the UBIT Alert system.

Internet Usage

Internet usage tracks the amount of data sent from the University over the Internet ("outbound," expressed in gigabits per second), as well as the amount of data received by the Univeristy via the Internet ("inbound," expressed in megabits per second).

Peak Connections by SSID

The peak number of connections to UB Wi-Fi networks during the reporting period.

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

(xxx) xxx-xxxx
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