University at Buffalo - The State University of New York
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Network and Classroom Services Student Assistant

CIT Network and Classroom Services (NCS) is looking for students to assist with customer order requests and troubleshooting for both telephone and network services. 

Responsibilities

VoIP and Analog Phone Lines

  • Provision new lines and deploy/configure sets
  • Move/add/change existing phone lines
  • Disconnect services
  • Replace failed hardware
  • Troubleshooting

Network Requests (wired and wireless)

  • Configure new network ports for end users
  • Install new switch equipment
  • Site surveys for new cabling requests
  • Analyze wiring
  • Troubleshooting

Requirements

  • Students must:
    • Be in good academic standing
    • Be able to work 15-20 hours per week while classes are in session, up to a maximum of 29 hours per week
    • Be able to lift up to 30 pounds
    • Be able to distinguish between different colors of wiring
    • Possess a valid NY driver’s license
  • Students preferred who have 2+ years remaining before graduation
  • Knowledge of networking concepts and/or phone systems a plus
  • Self-motivated students are needed that can work well with little to no supervision
  • Communications skills are key, as you will often be dealing with customers, many of whom are non-technical
  • All necessary tools and equipment will be provided

Hours

Students must work between 7:30 a.m. - 5:00 p.m, Monday - Friday; Some early morning work may be required.

How to Apply

Contact the UBIT Help Center

Have a UBITName? You may also use the UBIT Help Center Online (login required).

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(xxx) xxx-xxxx
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Use your @buffalo.edu email, if known
 
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