HDI is the professional association and certification body for
the technical service and support industry. Facilitating
collaboration and networking, HDI hosts acclaimed conferences and
events, produces renowned publications and research, and certifies
and trains thousands of professionals each year. HDI also connects
solution providers with practitioners through industry partnerships
and marketing services.
ITIL is the most widely adopted approach for IT Service
Management in the world. ITIL provides a practical,
no-nonsense framework for identifying, planning, delivering and
supporting IT services to the business.
PMI serves practitioners and organizations with standards that
describe good practices, globally recognized credentials that
certify project management expertise, and resources for
professional development, networking and community.