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Network and Classroom Services (NCS)

The overarching function of Network and Classroom Services is to engineer, implement and operate underlying communications systems and instructional technology systems throughout the university.

  • Formed in 2010 by joining Operation Support Services and key functions of Academic computing services,  Network and Classrooms Services (NCS) is one of three operational departments in Computing and Information Technology, UB's central Information Technology division.
  • NCS is located primarily in the Computing Center, but operational offices are also distributed in Capen, Lockwood and Clemens Hall.

NCS Overview

It can be argued there is no more important technology system to a university than its communication network. The staff of NCS strive to provide systems that are stable, reliable and consistent, so that UB has confidence in our ability to communicate. NCS members are valued for their top-notch expertise and dedication to quality service.

NCS Services

Network Communications

network closet and technician

NCS staff plan, design, implement, manage and maintain UB's vast electronic network used to provide computer and telephone communications to all three campuses and connectivity through to our Internet providers and public service network vendors.

Learning Space Design

Davis Classroom

UB's classrooms and learning spaces are complemented by NCS design, installation and maintenance of instructional technology systems. NCS also partners with UB's distributed information technology units to support their classroom technology.

Classroom Technology Support

Teaching in talbert

NCS operates key systems that record and distribute audio and video content from classes and other instructional events. NCS staff supply and support technology to provide visualization to audiences in classrooms and lecture halls. NCS also repairs classroom technology and performs routine preventative maintenance for the campus.

Help Services

C{IT Help Desk

The CIT Help Desk is an important customer point of service for CIT. NCS manages the help functions of this service including various points of service using a variety of communication media.

Data Center Operations

NOC Operator

UB's distributed data centers are interlinked with campus data communications equipment. NCS operates the data communications equipment and provides oversight for the telecommunications rooms and server racking facilities that support UB's vast electronic infrastructure. 

Monitoring

NOC monitor

NCS staff are vigilant 24 hours a day, virtually all year watching over networks, data centers and monitoring systems from a large number of servers that provide UB's computing functionality.

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