Browse the responsibilities of the units reporting to the Office
of the Chief Information Officer.
Custom enterprise application design, development and support,
e.g., BARS, SIS and MyUB
Data administration for enterprise transactional and data warehouse applications
Database support for enterprise applications
Data Warehouse and operational data store design, ETL and support, e.g., InfoSource, SIRI and iStrategy
Enterprise application development standards, templates and processes
Interfaces between enterprise applications and data sources to
external applications and services, e.g., RMS (Residence Housing),
Admissions (APC, Gradmit), Test Scores (ACT and SAT) and SUNY
Vendor developed enterprise application selection, implementation and support, e.g., PeopleSoft Campus Solutions (UBSIS), Sungard Advance (Alumni), Coeus (research grant processing) and Granite (lab animal facilities)
Infrastructure and middleware application support, e.g., email,
file service, DNS, UBlearns and IDM
Provisioning of physical and virtual server hosting environments for application and Web services
Server support for physical and virtual environments for enterprise applications, including services of system administration, database administration, storage administration, monitoring and performance tuning
Site management of CIT owned public computing lab spaces
Workstations support for CIT owned public computing labs and
centrally scheduled classrooms
Workstations support for the President's Office, Business, CIT, Provost Area, SARFS, Admissions, Registrar and other areas of Undergraduate Education
Audio and video capture and streaming support
Conferencing support
Data Center operations
Data communications
Help Desk, including account management
Learning space design, installation and maintenance
Monitoring and event handling
Production scheduling
Voice communications
Billing
Financial management
Human Resources
Procurement
Space
IT strategic communication, e.g., website, newsletter,
assessment and UBIT Alerts
IT services marketing, e.g., documentation, guides, signage,
projects, information campaigns and UBIT Alerts
IT Policy, e.g., development, approval and maintenance
Project Management Office (tools, administration and
support)
Information security configuration and protective measures
Information security data management and regulation
compliance
Information security legal request and internal investigation handling
Information security risk assessment
IT security awareness
IT security governance, standards and policies
Computer Discipline Office (DMCA and safe computing)