Guides & Parent Handbook

school age children at UB solar strand.

The UBCCC Parent Handbook (revised July 2019) has been created to provide families with comprehensive, but not exhaustive, information about UBCCC policies, practice and protocols. The purpose of the document is to 1) Highlight the resources, services, and supports parents need to understand and access to support their child's child care needs and 2) Allow parents, families, and community stakeholders who are interested in navigating the central office, the ability to do this with ease.

Please note, the UBCCC Parent Handbook will not contain all UBCCC policies and practices, and will be subject to change.

Useful Guides

Center Policies

Open Door Policy

At UBCCC, we believe that parents are a child’s primary caregivers. Therefore, families are welcome to participate in mealtimes, classroom activities and visit their children at any time during the day. We welcome and support your choice to breastfeed your baby and we have a safe, private and comfortable spot for you to do so.

Holiday Policy

The University at Buffalo Child Care Center is a reflection of the families enrolled. Our goal is to bring each child’s culture, traditions, celebrations and interests into our school so that each child feels accepted and gains a sense of belonging. We recognize that our families do not celebrate holidays in the same manner. We will always remain respectful and intentional when planning activities for the children. We invite and encourage parents to visit the older classrooms and share a family holiday tradition with the children. We believe our children benefit greatly by knowing how other families celebrate their holiday season.

Depending on the ages of the children in the class, it may be appropriate to engage them in a cooking activity, share family pictures, create a special art project or read a special book. Additional ways to share your traditions with us so that our environment is truly representative of you: bring in literature or music, traditional holiday food items to share, or pictures from your home country. We are always open and encourage you to offer additional ways you may choose to share your celebrations with us.

Photo & Video Policy

UBCCC takes photos/videos of enrolled children to document day-to-day activities, special events and/or field trips. These images may appear:

  • INTERNALLY: in classrooms, for portfolios/assessments, on bulletin boards or in center displays (all required by our accreditation standards).
  • EXTERNALLY: on our website, social media; also in newsletters, local media or for promotional purposes.

**A parent who does not want photographs or videos of their child used externally must provide the Director of the Center at which their child is enrolled with written notice that photographs or videos of their child are not to be used for such purposes.**

Teaching Strategies GOLD (TSG) Online Assessment Tool

UBCCC has recently moved to the online version of the Teaching Strategies GOLD (TSG) assessment tool. Lead Teachers currently use the TSG assessment tool to set goals and objectives for individual children based on teacher observations. The TSG assessment tool encourages teachers to observe children's strengths and assess how to build on those strengths. Observations are gathered while teachers watch children play and as they interact with them.

The online version of Teaching Strategies GOLD allows our teachers to:

  • use a variety of online tools to gather and organize meaningful data quickly, including online portfolios where children's work can be stored.
  • create a developmental profile of each child to answer the questions, "What does this child know? What is he or she able to do?"
  • understand how their observations relate to important objectives for development and learning, and use that understanding to scaffold each child's learning.
  • determine if a child is making progress and compare that child's knowledge, skills and behaviors to those of most children of his or her age or class/group.
  • recognize children who might benefit from special help, screening or further evaluation.
  • generate comprehensive reports that can be customized easily and shared with family members (for example, at Parent-Teacher conferences).

Part of the online assessment is the ability to upload photos and videos of each child, so that teachers can easily share observations with colleagues and parents. Also, when a child moves from one age group to the next, their online profile is easily transferred to their new classroom teachers.

Parents with questions or concerns regarding UBCCC's use of TSG may contact the Director of the Center at which their child is enrolled.

*updated September 12, 2016

Do you have a dressing policy which our child would need to adhere to?

Please send your children to school dressed for play in washable clothing and sneakers, and provide extra changes of clothing (which are stored in individual cubbies in each classroom), in case clothing becomes soiled.

Can I bring my child if he/she is not feeling well?

Please click here to read about our illness policy in the Parent Handbook (.pdf)—refer to the Chart of Common Illnesses (.pdf) on pages 23 and 24.

What happens when my child gets sick while at the center?

You will be notified and expected to pick up your child immediately. Please refer to the policy in the Parent Handbook.

May I bring birthday treats for my child?


If you would like to bring in a special snack on your child's birthday, we ask that it be something that all of the children in the classroom can eat. Many times, a favorite fruit or vegetable can fit the bill! Please check with your classroom teacher to make sure that all of the children can eat the treat from home.

Please be reminded that UBCCC is a nut-controlled zone! Please make sure any homemade or store bought items are NUT FREE!

Feel free to celebrate with a non-food treat: join the class for lunch, work with the teacher to plan a special activity, or come read a special book to the class!

Do the teachers have CPR or First Aid training?

All of our permanent full-time staff (and many of our part-time employees) has CPR/First Aid certifications (updated every 2 years).