Student Services Transformation Updates
Past Student Records Updates
September 2010
The next go–live for student records is late January/early
February for the component called program plan. This is the
functionality to record and update a student’s program
(decanal area and degree level) and plan (major and minor). In
addition, it is the tool for making changes to a student’s
status such as degree candidacy or award, leave of absence,
withdrawal, discontinue (for students who do not return to UB) and
others.
One change is that administrators will be able to see all of
this type of data all in one place as a chronological record of the
student’s progression as well as any changes. A benefit will
be the display of students’ official sub-plans
(concentration) within plans.
Testing and security are the current focus. Testing of converted
student data for Program and Plan and the right functionality for
individuals with different roles is underway. The immediate tasks
are to set up security for staff with SIS access in the correct
security in the new system. A survey canvassed all and nearly 900
people will be contacted for training in late January and
February.
Anyone interested in helping with testing and training
colleagues for enrollments should contact the SST Project by
emailing ubsst@buffalo.edu.
Throughout the implementation, countless staff has been
invaluable with generous gifts of time and talent. Especially
notable is Debbie Morris of the student response center in Porter.
For years, Debbie has been the go-to person for help in correct
coding of students’ legacy degree and major and she continues
to be a critical partner testing student data to help us insure
that UBSIS is accurate and we thank her.
September 2010
Student Records is pleased to report that the second four
components –Schedule of Classes– is live and in current
use across the campus for scheduling of Summer and Fall 2011
classes. The training of nearly 200 people occurred with the
wonderful help of schedulers from across campus – thank you
one and all.
Our next Go-Live implementation is scheduled for January for
student programs and plans (degrees and majors) and then enrollment
(registration) in March.
Now that Catalog and Schedule of Classes are implemented, our
work now turns to the student side of records and continued work on
the conversion of data on student historical enrollments. While
there is some rework as we review, it is taking shape and looking
good. Thanks to all who volunteered to help us test this data.
One feature we have been very pleased with is the ability to
display clear messaging on transcripts for undergraduate repeated
courses and when the credits and grades are included or excluded.
Also for the first time, GPA can display each term with both the
semester and cumulative statistics.
July 2010
Schedule of Classes is scheduled to go-live in August and we are
pleased to report we expect to meet that deadline thanks to
remarkable contributions by departmental and central staff that has
completed the final round of acceptance testing. The results
indicate that only a few minor adjustments are necessary and no
major problems with conversion and functionality were
detected. Overall performance of the system is now the focus
of current improvement efforts– making sure that everything
runs smoothly.
Among the changes schedulers will be introduced to in
July’s training is an expanded array of tools and a different
delineation of some tasks. We look forward to better display
of class titles, access to full descriptions, prerequisites and
equivalencies by the time students register and repeat course
warnings (among others). Some steps in the scheduling process
done today will be reallocated between central to departmental
scheduling offices to accommodate the UBSIS set up. Overall,
the addition of a few clicks will pay back volumes in terms of
flexibility and transparency.
June 2010
The work to release the Scheduling component is progressing.
Happily, the third round of Schedule of Classes testing is
complete, with only a few adjustments required to get the data
ready for go-live. The multiple rounds of testing have
included dozens of staff from across campus reviewing the data for
quality assurance purposes. Details related to the Schedule of
Classes have been finalized and training will be delivered to the
campus in July 2010. We continue to examine all of our business
processes and identify ways to improve efficiency and accuracy.
A significant gain of the new UBSIS is allowing scheduling of
semester classes with many more tools that save work and provide
the means to retain complex scheduling configurations from term to
term. A shared approach between central scheduling in Academic
Processing Services and each department will ensure an accurate,
sophisticated schedule with enhanced details; students will have an
improved display of classes available upon registration and
increased information regarding course requisite information. The
teaching faculty will have real-time class enrollment data.
Elizabeth Stone, Elaine Cusker and Kara Saunders initiated the
launch of UBSIS Schedule of Classes with a Town Hall presentation
on May 19 to Departmental Schedulers and other staff involved with
class scheduling. This session is the first in a series of
orientations and training that will prepare the campus for this new
functionality. This information provided introductory
information to departmental schedulers as well as addressing
concerns and some misconceptions about how the new system will be
introduced, how training will be managed and timetables for
necessary information. A recorded webcast is available for review
on the SST
Webcast site.
Some concerns were raised during the Town Hall about the timing
of the rollout, when information is expected to be available in the
new system and how departmental schedulers will work with faculty
to prepare for these changes. Many of the concerns and questions
have been addressed or are being taken back to for consideration.
The team certainly understands that as the project moves closer to
the go-live date, people begin to focus more on details that
directly impact their work. We look forward to addressing concerns
in the coming months and please don’t hesitate to direct your
concerns or comments to ub-sst@buffalo.edu.
April 2010
We are pleased that the course catalog is now live in
production, functioning without incident. Since February
2010, Academic Processing Services has been keeping the UBSIS
course catalog up to date as the system of record for all new
courses or course changes at UB, while we also duplicate this
on the mainframe so staff can continue to do their work. The
course catalog serves as the foundation for the Schedule of
Classes, which will go into use following training this
summer. The new UBSIS will provide additional functionality
and scheduling flexibility that require some new ways of
doing business in the short term, but save a lot of additional work
each semester and over the long-haul.
One example of the changes that the new schedule will bring is
with the process that we currently call
“chaining.” In UBSIS, this process of connecting
classes together so that students register for all the parts of a
course is called “Association.” Unlike in
the current system, in UBSIS, Associations from the previous fall,
spring or summer semesters will “roll” into the
semester being scheduled.. This will save a great deal of
time and paperwork since Department Schedulers will not need to
recreate Associations each semester.
Another example of change is cross-listing, which will also roll
from semester to semester, saving considerable time and
effort. Also in the new system, the current use of cross
listing as a way to reserve seats for different majors may not be
required at all. There is a tool called “reserve
capacity” that a department can use to designate spaces for
students in majors outside that of the parent course. Different
courses taught at the same time in the same room will use a tool
called “Combined Sections,” which will simplify the
more complicated process today for such room assignments.
These changes may seem challenging, but training sessions
will demonstrate how Schedule of Classes works in the new
system, and instruct each department scheduler in the specific
tasks they will complete. Training and the Central Scheduling
Office in Academic Processing Services will help everyone learn the
necessary steps to utilize these helpful functions.
We are grateful to the many departmental representatives who
have already been generous with their time and ideas, and are
looking forward to additional involvement to ensure a uniform
and quality transition for everyone. We have been reaching
out across the University seeking help to test the system to make
sure everything is functioning correctly prior to “go
live.” See the Opportunities for Involvement section of
the SST website to learn how you can assist!
January 2010
For the Student Services Transformation, 2010 marks the first of
several “go lives” throughout the year, so we are very
busy and pretty excited.
We completed all the component modeling with remarkable help
from many folks across campus. Staff participated from
Academic Processing Services, Anthropology, Chemistry, Engineering,
Economics, Theatre and Dance, Pharmacy, Medicine and Biomedical
Sciences, Dental Medicine, Law, Student Response Center, Graduate
School, VPUE and Psychology. The next few months involve
intense analysis of the results and adjustments to the system so
that testing scripts can now become the training and tutorial
modules as each of these components go live.
The Catalog (the mainframe data on all courses) is pretty
well fully converted – 28,000+ items of data – thank
you very much to the army of helpers. The big news here is
that the Catalog will “go live” on March 1, the first
“go live” of the project. While this won’t
impact too many people on campus yet, it is very significant and
the building block for everything else in Student Records and much
of the project as a whole. In the meantime, other areas are
underway. The Schedule of Classes is in the retest phase
where again we have had dozens of helpers testing and
reviewing. Concurrently, Program Plan – our degrees,
majors, minors and concentrations - is in the mapping stage where
we work to link our data to the required fields in
PeopleSoft. With over 500,000 student records – this is
unbelievably complex, but we are making progress. The third
conversion underway is Transcript or Enrollments – this
encompasses everything students registered for that is on their
transcript. Do the math and the quantity of data is
extraordinary. As these conversions progress we will reach a
testing phase for each, so if asked to help please say yes.
Please contact me if you have questions or comments. I
will continue to forward updates to keep you informed. Please feel
free to share with colleagues or send me names of any folks who you
think might wish to receive these notices.
November 2009
The Student Services Transformation Student Records team is
extremely busy with a rigorous modeling schedule that began
September 28 and will continue till the end of December. To date we
have completed modeling for course catalog, schedule of classes,
program plan maintenance (degree programs and majors in legacy
language), and enrollment. Three more sessions remain.
For each of these functional components 15 to 18 campus
personnel have assisted us with considerable generosity of time and
talent. Each modeling component begins with a three hour
orientation followed by a two week period of testing the system
using scripts representing both required UB processes and Campus
Solutions configurations. The testing in some cases takes the
equivalent of about two days time. We are extremely grateful for
everyone's hard work and eagerness to learn about the new system.
Each modeling session results in copious feedback which the SR team
carefully analyzes. From these scripts we are working with Lisa
Sandquist to build the library of training modules.
Staff has been providing wonderful insight about the system, and
how it feels to try things a new way. At first it seems quite
foreign and awkward, but by the third or fourth script, people
begin to feel more comfortable and see the steps, logic and
benefits.
Thank you to the 45 staff members who have participated to
date.
Concurrent with this testing is ongoing conversion of Student
Records Data. While we continue to identify aspects of the Catalog
that will be revised and corrected, we have moved on to conversion
of Schedule of Classes, Programs and Plans, and Enrollments. To
help us address some of the challenges of legacy data, we have been
in touch with Stony Brook and Albany to see how they handled
certain conversion issues within their systems. It is a very
valuable learning experience.
Please contact me if you have questions or comments. I will
continue to forward updates to keep you informed. Please feel free
to share with colleagues or send me names of any folks who you
think might wish to receive these notices.
August 2009
We are winding down the configuration of the system for student
records. Initially, there were over 50 tables that had to be
configured in the PeopleSoft Campus Solutions System for Student
Records. This included not only entering extensive data, but also
selecting the myriad choices to have the system operate according
to our rules. This has been extremely labor-intensive, but very
illuminating about how the system operates. Many people have
assisted in this effort, including Shelley Frederick, Sue Geib,
Michelle Gonzalez, Mona Bogush, Elizabeth Stone, Philippa
Radzawich, Priscilla Clarke, Mike Randall, Sandy Flash, Debbie
Falter, Joseph Zambon, Athena Tsembelis, Bobby Jo LaDelfa, Katie
Darling, Gayle Brazeau, Jennifer Hess, Mark Sauberan, Irene
Holohan-Moyer, Jennifer Gottdiener, Janel Caleb and many
others—forgive me if I omitted anyone—the number of
names will continue to grow. The enthusiasm and effort are
wonderful.
The conversion of UB data activity continues simultaneously. The
next steps include the historical Schedule of Classes, then student
programs and plans, enrollments, transcripts and several more such
documents. While we do not expect any to be as challenging as the
Catalog (called “course file” in SIS), each one is a
multistepped process with tests and retests to identify issues and
correct as much as we can identify. Some items from the legacy
record need considerable corrections. Most will be done before
deployment, but some will be done afterward if it does not imperil
the functioning.
Meanwhile, work continues on creating prerequisites
(“requisites” in PeopleSoft’s Campus Solutions),
a major functional requirement we have all been waiting for. The
system is quite robust, but the configuration is complex. Our team
is committed to making this as effective as possible. We look
forward to testing later this fall.
While we are still two years from full deployment, we are
already beginning the initial discussion of issues of security
(access) to the system and even training. Lisa Sandquist is
coordinating the training plan, and it will be extraordinary.
Please contact me if you have questions or comments. I will
continue to forward updates to keep you informed. Please feel free
to share with colleagues, or send me names of individuals you think
might wish to receive these notices.
May 2009
It has been some time since we worked so closely together for
the Student Records FIT/GAP Sessions. Well all that discovery is
beginning to bear fruit as we start the initial configuration of
the system.
I have been very busy working with Mark Molnar, Academic
Structure Functional Lead, to develop all the Careers, Programs,
Plans (UB majors and minors), SubPlans (UB official
concentrations), Calendars, Grading Schemes, and numerous other
sources important to our academic architecture. Obviously these go
hand and hand with Student Records.
At the same time we have been working hard to convert the first
data source in our legacy system to the PeopleSoft Campus Solutions
system, the Course Catalog. What we mean by this is the catalog
file in SIS and some other sources to acquire the list of all UB
courses. During this spring 2009 semester, the Records Team of the
Student Services Transformation Project has been busy preparing the
course catalog data for this conversion. As I write, testing is
underway to assess the accuracy of the conversion data. The next
phases in Student Records’ conversions include historical
class schedules and then enrollments.
Another area we are exploring and testing is the functionality
of the system to redesign final exam scheduling to a more rational
process. In legacy, the final exam schedule was created by
considering the student’s class schedule in order to avoid
exam conflicts. In Campus Solutions, the final exam scheduling
process is based on the pattern of class offerings and as such can
yield an exam schedule as soon as there is a semester class
schedule. While this shift offers many benefits, it also requires
us to reconsider several aspects of our process. Stay tuned!
Recently, we have been able to move to space in MFAC, Room 220
where all the Leads and CIBER consultants can work closely together
which is already reaping many benefits.
We are generally on schedule according to the Project Plan, and
have accomplished a great deal over the past few months. Thank you
all your dedication to the project. Our work will continue over the
coming months and your attention and feedback is critical. I look
forward to working with you in the days ahead and will be relying
on your expertise as we reach stages where testing and review
become essential. Please contact me if you have questions or
comments. I will be forwarding updates periodically to keep you
informed.
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