Archives: IT Transformation Completed Projects
Voice over Internet Protocol (VoIP)
Past Updates
March 20, 2009
Certain Cisco models were replaced with newer versions in the
latest round of purchasing. The new models have the same
functionality as the sets previously deployed, despite a slightly
different look.
November 21, 2008
Centrix line conversion represents large cost savings for the
university. Training session is in the process of being
video-captured. Unity voicemail upgrade is planned for the end of
January 2009.
October 20, 2008
The Rolling Project Totals include 23 PBX/Key systems retired
and 2,595 VoIP phone sets working on the system. Planning for the
Unity infrastructure upgrade is underway with Cisco’s
support.
June 13, 2008
VoIP updates include the completion of emergency response
functionality by the E911 Team and the continuation of Unity
infrastructure upgrade planning.
April 11, 2008
Call Manager v6.1 is now up and running and cutovers were
successful. The IPCC Call Center upgrade is being planned to occur
during the week of May 19th, and will result in a more robust
environment. To complete the infrastructure upgrade, Unity is
scheduled to occur in July. This will provide a more solid and
robust infrastructure to build upon over the next several years,
according to Vasbinder.
February 25, 2008
Reaching a total of 1,372 successfully installed VoIP phone
units, and approximately another 100 units expected to be in place
in the next two weeks, project leader Barbara Vasbinder reported on
the project progress.
December 5, 2007
Close to 1200 phones in total have been installed as part of the
VoIP project, Barbara Vasbinder, project leader, reported.
The installation schedule is picking up pace, and will do so even
more as the IPLogic technicians come on board. IPLogic is
preparing to install the infrastructure upgrade for the Call Center
and Unity. Installs are currently happening at Dental
Medicine, and will next occur at the Ellicott Complex. Peter
Rittner, also a project leader, assured the group that 'the College
of Arts of Sciences' implementation, the next major area to be
implemented, should go very quickly and help the statistics of the
timeline, due to its homogeneity and familiarity with the feature
set.”
October 19, 2007
1,100 phones out of a planned total of 8,000, have been
installed on the system to date, stated project leader Barb
Vasbinder.
September 14, 2007
The implementation schedule for being converted to the VoIP
phone system is the big question for the VoIP project leaders.
August 21, 2007
883 VoIP phone sets have been installed on the system! Although
the project has been severely impacted because of the unexpected
loss of key personnel, progress is being made due to the team
members' fortitude and perseverance, reported Mark Deuell, project
leader and Director of Operational Support Services.
April 21, 2007
The VoIP project is moving forward and phone sets in the School
of Management are about to be deployed. Students to assist with the
installation have been hired and are scheduled to begin during the
week of April 23rd. Consultation meetings with the Dental School,
which is next to be implemented with VoIP, have begun.
February 21, 2007
The project is on target with the implementation schedule.
School of Management and the Dental School are the first two
deployments and are on time. Aside from minor glitches, the project
is successfully being implemented as planned.
January 31, 2007
The project team is working toward finalizing the project plan,
which includes the implementation schedule, a financial plan and
implementation task details. Recipient departments are currently
being surveyed to provide efficient planning information about
desired phone sets and required functionality. A major hardware
system upgrade is being planned for late spring / early summer.
January 05, 2007
The schedule will be posted as soon as it is finalized. It is
expected to be ready by the end of January 2007. Those units
wishing to have their installs moved up on the schedule can do so,
but outside of the project.
December 20, 2006
The VOIP project moves into the implementation stage after
obtaining a green light from the steering committee. Action plans
are under review to begin installations in early spring for the
buildings and departments at the top of the priority list.
November 17, 2006
Funding approval for the Voice over Internet Protocol (VoIP)
project occurred, and the implementation team is actively working
on the implementation schedule. The Team is hopeful to begin
implementation in January. Also, Active Directory and DNS services
have begun consolidating.
October 4, 2006
The VOIP project as "given the green light to proceed".
Significant effort was expended on repackaging the project scope
and business justification to ensure top level buy-in. The VOIP
project is now poised to begin implementation.
August 14, 2006
The UB Phone System Alternative Team is working with the senior
leadership on developing a sustainable financial model to implement
VOIP as an alternative phone system. It should be noted that the
Voice over IP alternative is currently offered to campus entities
who wish to utilize this technology to augment or replace their
current telephone systems, but at departmental cost. The Team
expects the financial plans for consolidating the phone systems to
be finalized this fall.