In today's university environment, students expect that the administrative aspects of their living and learning experience will be seamless, simple, and easy to navigate. Faculty and staff have similar expectations for their work in providing student services. Unfortunately, the administrative offices and functions that support students at UB are all-too-often disconnected, duplicative, and difficult to navigate. In an effort to meet and exceed the expectations of today's and tomorrow's students, faculty and staff, UB has initiated the Student Systems Transformation project to evaluate the multiple components of our current student system and to explore ways to improve and integrate them. The goal of this project is to fundamentally transform the ways that faculty and staff deliver, and students access the tools and services that support their university lives.