This course introduces value stream mapping (VSM) and its place within the overall problem-solving methodology of Lean: a diagnostic tool for identifying and quantifying waste in a process, and the first step in the journey to determining the root cause of a problem. Course topics include Kaizen, scope definition, team selection and engagement, project planning, VSM techniques, process metrics and root cause analysis.
Anyone, from any industry, who wants to detect exactly where within a process a problem is occurring, from Lean rookies to those who have been disappointed in previous VSM activities; it is especially useful for those leading an improvement effort
“The only thing worse than training your employees and having them leave is not training them and having them stay.”
— Henry Ford, founder, Ford Motor Company