Root Cause Analysis and Corrective Action

This course is available for open enrollment.

This course is designed to improve the problem-solving skills of all employee levels in any organization, providing an understanding of the processes and techniques for root cause analysis and effective corrective action.

Hours: 8

Learning Outcomes

  • Determine the root cause of nonconformances, which allows for implementing corrective action to prevent the problem from occurring again

Intended Audience

Range of positions at any type of organization, from shop floor employees to executives

Prerequisites

Identification of one actual problem to present in class, with knowledge gathered about what happened, by whom, and why