Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the waste-minimizing Lean problem-solving methodology, resulting in lower costs, increased customer satisfaction, better on-time performance, and higher quality. Candidates will learn how to craft a data-driven business case built on root cause analysis to support process improvement recommendations. All sessions are packed with a mix of theory and practice, incorporating a Kaizen simulation, building a value stream map, and other hands-on activities. Certification requires passing an exam and completing a successful Lean project.
Highly motivated individuals serving in a range of positions at any type of organization, from shop-floor employees to executives
“This was a fantastic experience that has made looking at our processes much harder for me. And it should – it’s changed my way of thinking. There were two major gaps in my methodology coming out of college that the instructor has helped to prioritize: adequate data and involve the people who do the work.”
- Michael J. Stuber III, Operations Analyst, Olmsted Center for Sight