January 26, 1995: Vol26n14: Undergrad ed changing, Council hears By CHRISTINE VIDAL Reporter Editor TRechnology is changing the complexion of undergraduate education at UB, Nicolas D. Goodman, vice provost for undergraduate education, told the UB Council Jan. 19. Reporting to the Council on the progress being made in undergraduate education, he described how electronic technology is improving the way registration, class scheduling and student advisement are handled. In addition, he talked about new scholarship programs, the new administrative structure in the Arts and Sciences and efforts at UB to produce better curricular cooperation with other schools. "If we look at all this, we can see a vision of what undergraduate education is going to be," Goodman said. "I expect to see an enormous diversity of students, of programs, of different educational experiences." Among the new technologies benefitting undergraduate education is Schedule 25, a program that helps schedule courses, Goodman said. The new technology shortens the scheduling process by five to six weeks. "In the past there was always a sense of disappointment," Goodman said, when students received schedules that didn't meet their expectations. Thanks to Schedule 25, instead of receiving their schedule for the fall semester in July, students will know their class schedule in April, he said. A touch-tone registration system called BIRD (for Billing, Inquiry, Records and Drop/Add) also is functioning and is expected to be fully in place by spring. "About 4,000 students used the system yesterday ...and in April that will be the means of access to the registration program," Goodman said. The system will allow students to complete all their registration and drop/add needs by touch-tone phone. BIRD also will enable students to have access to its information "from their homes, from anywhere in the state, anywhere in the country," he said. Student advisement also will benefit from technology through a program called DARS, expected to be up and running in the fall. It provides students with a list of the courses they have taken, as well as those they still need to fulfill their requirements. "Some of the clerical burden of advising will be eased," said Goodman, who praised the work of UB's academic advisors. "UB's academic advisors have typically been in those jobs many, many years," he said. "The workload is horrendous. They're seeing students all day, every day. Students are stressed and it's an emotional strain dealing with them. There's a tendency to burn out in a job like this. Under the circumstances, they do an excellent job." Goodman also told the UB Council that as a result of the Triggle Report, there is a new administrative structure in the Arts and Sciences at UB, and more coordination of academic activities in the Arts and Sciences. Among the changes is the formation of the Council of Arts and Sciences Deans. Another "very positive development," Goodman said, is the Arts and Sciences Program and Curriculum Committee, which has made recommendations on how to modify the program. There also is improvement in access to "service courses," prerequisite classes students must take in order to enter more advanced classes. "By and large we have been able to make service courses available to students....I think the problem has improved significantly." Advising also is changing in the Arts and Sciences, Goodman said, with departments providing advisement to majors and undecided students receiving group advisement on general interest areas. Because articulation is a major problem for transfer students, the vice provost said, UB has hired Jennifer Gottdiener as transfer and articulation coordinator to solve the problem of ensuring that academic programs among different colleges and universities fit together so transfer credits can be accepted. Articulation requires painstaking work to make the programs fit together, especially since "most students have at least some transfer credits," Goodman said. UB is working to ease the articulation problem through on-going discussions with Erie Community College, Genesee Community College, Jamestown Community College, and Niagara County Community College, Goodman said. The university also has signed a joint admissions agreement with Monroe Community College. Goodman also told the UB Council that students will have new scholarship opportunities as a result of the recent $1.6 million anonymous gift to provide Distinguished Honors Scholarships. He noted that the full four-year scholarships, which will be awarded to 20 students entering UB in 1995 and 1996, are important to UB's honors program, "which has not always been able to compete financially with other universities." hile UB has been successful in eas- ing the problems that undergraduates face, there still are "significant unsolved problems," Goodman told the Council. Access to programs is perhaps the most troubling of those problems, he said. Students who have not declared a major are at risk of losing financial aid, especially TAP, and at risk of needing more than four years to graduate. In fact, only about 30 percent of first-time, full-time students graduate from UB in four years. At least part of the problem, Goodman said, is the "lack of fit between students we've admitted and resources." For example, demand for admission to the engineering program is down. "Where we have the capacity, we no longer have the student demand," he said. The health sciences now are in high demand, but there are limits to how many students can be admitted, in part because of the availability of clinical settings. UB is looking at solving the problem by possibly admitting students directly into programs as freshmen, but "at the moment I don't feel confident doing that," Goodman said, or by providing provisional admission to majors. "There aren't easy solutions," he said. In his report to the Council, President William Greiner said he is concerned about the 1995-96 state budget. "The signs from Albany are not good," he said, warning members of the Council that higher education could be entering a "very dicey period" in New York State. Greiner also told the Council that because of rapidly rising interest rates, UB will not at this time continue with its plans for a student housing project on campus. In other business, the Council welcomed Roger Blackwell as a new member. Blackwell, a commissioner on the Erie County Board of Elections, succeeds Rose Sconiers, a 1973 UB law school graduate who served on the Council from 1978 to 1994.