Reporter Volume 25, No.25 April 21, 1994 By BETHANY GLADKOWSKI Reporter Staff "Now we are considered experts (by our country) in Western business," said Jaifang Zhan. Zhan, 45, is one of two graduates of the UB-sponsored China MBA program visiting here last week. He and Cai Rang, 35, say they owe their business success to the Western management practices they learned through the MBA program, which graduated its last class in 1990. Zhan and Cai came here on a return visit to tour local businesses and also attend a conference, "Greater China: Accessing the Markets of the People's Republic of China, Tiawan, and Hong Kong" sponsored by the UB school of Management. The China MBA program, originally sponsored by the U.S. Department of Commerce and the Chinese State Commission for Restructuring the Economic System, began in 1984 but formerly ended in 1991 due to lack of funding. The program graduated nearly 200 students within the seven-year span. UB management professors would teach in China for three semesters through the National Center for Industrial Science and Technology Management Development in Dalian. The students would spend the last semester completing internships at manufacturing plants and businesses in the Buffalo area. Dr. Frank Jen, a professor in the UB school of management and program co-founder and director, said "The Dalian center was labeled as the most subversive center in China." The program was designed to teach members of Chinese business community western management practices which would help trade relations between the U.S. and China. Cai Rang, who graduated in the first class in 1986, said that most of the students had a background in engineering, and the program was mostly to train them in administrative duties. Jen now says that the program was a means of "introducing a revolution" to China's economy. Cai is currently vice president and senior engineer for Central Iron and Steel Research Institute, a governmental research division in metallurgy; Zhan originally worked for the Hangzhan Oxygen Plant manufacturer but is now president of Premium Scheme, Co., Ltd. Zhan said that being able to combine knowledge of western thinking and with what they already knew about Chinese business made them better able to understand large trade negotiations. Despite hints early in the program that the graduates were not using their new skills in their jobs, Cai said that the program was very useful and that any such hints "are rumors." In fact, both claimed that some MBA graduates have even become millionaires. Dr. Jen also said that recently, one MBA graduate was the first "popularly elected county executive in China." Zhan admitted that the transition following his return posed some difficulties. One was that the software packages he had learned to use here (such as Lotus 1-2-3, a spreadsheet package) didn't have a translated version for Chinese. But a larger obstacle he faced was the company's reluctance to switch from sales-oriented production to more focused marketing tactics. Zhan was convinced that marketing the company's products would tide it through economic decline, as well as boost its upswings. He was right. "In 1990 we had a recession. Other businesses were failing, but we were able to survive because we had formed good relationships with clients through marketing strategies," he said. Cai added that the key to using the course information to its greatest potential was being able to modify it to the different political and economic climates. Said Zhan, "Students came from a variety of backgrounds. Western personnel management, for example, can't be used in China because the culture is different. U.S. companies can hire more people when demand is high, and then lay them off when it decreases. In China, the people stay with the company and cannot be laid off." But this trend is changing, he said. "Now, only approximately 40% of the business in China is state-owned. This will continue." Cai added, "By the year 2000, almost 80 percent of the business will be privately owned." One of the first things Cai changed in the Metallurgy ministry was its structural organization. He said that after his reorganization took place, annual sales increased three times in three years. He also suggested to the government policy changes in research, science, and taxation, which were later implemented. "The thinking (learned through the program) takes you to a higher level," he said. "We learned things about the world abroad. The program helped open our minds," he said. "The hardest thing to fight was the old system."