Reporter Volume 25, No.21 March 17, 1994 AAA By BETHANY GLADKOWSKI Reporter Staff In just five months from May to December of last year, 2,118 hours of human effort sent out half of a million letters; ushered in thousands of patrons of the arts, seated hundreds of sports fans, catalogued multitudes of artifacts, and countless other valuable services. Since 1990, the individuals who produced that effort contributed nearly 10,000 hours of their time to the university's productivity--and were paid not one thin dime. They are Rev-up volunteers, and you might say they've already paid their dues. Working with the University Emeritus Center and the Personnel Department, Rev-up assigns retired UB employees to short-term volunteer engagements in various departments which need extra help. According to program coordinator Lee Baker, the jobs may range from large group functions such as mass mailings or ushering at university-sponsored public events to solitary endeavors such as monitoring in the Fine Arts Gallery. Some volunteers stay with a particular department on a regular weekly schedule, and others vary their tasks from place to place. Some engage in projects which are similar to their former careers. "One woman sorts and files artifacts at the Anthropology museum, another does bookkeeping in the Student Health business office, one works at the Speech and Hearing Clinic, and there's one woman who used to work in the Health Sciences Library who edited a manuscript for a professor in the Philosophy Department. She put in a total of 47 hours on that project," says Baker. Formed in 1990 by Rosalyn Wilkinson in conjunction with the University Emeritus Center, the Rev-up program fills a unique niche between the university's retired employees and departments that need supplemental staff for projects which may not justify hiring another full-time staff member. "The major thrust of the program is to let retirees continue to feel connected to the university. To be part of the university family is psychologically important," said Wilkinson. Their goal, she said, is to find necessary tasks which are enjoyable for the volunteers, and make them feel appreciated. In addition to being the first of its kind in the SUNY system--and probably in the country, said Wilkinson, starting a volunteer program which enlists from the retired community was "very easy" because it "benefits everyone." The figures show its growing support. According to Baker, the number of participants has grown from 12 volunteers the first year to nearly 80 volunteers in 1994--and continues to grow each year. Starting with 323 hours of service the first three months of the program, the average now is about 2,000 hours of service a year. Baker predicts that about 3,000 hours will be completed in the 1993-1994 year. It's also easier to recruit former UB employees because they are familiar with the personnel and layout of the university and enjoy returning on an informal basis. Volunteers from the community might be more intimidated because they would not know their way around, says Baker. She says that this has been an important factor, especially for projects like the university-run Red Cross Bloodmobile. "There's no finer person than a volunteer," she says, and after their years of productivity for the university, the program "extends their usefulness." Returning to the university allows retirees to maintain connections to their friends and colleagues without the committment of a full-time schedule. Since some projects require a number of volunteers, it serves as a social network, as well. "They get to intermingle and renew stories. It's a period of congeniality and sociability, as well as getting the work done," said Baker. Bob Hunt, former Emeritus Center president and former director of the Department of Environmental Health and Safety says, "We'd be there anyway" for the functions at which he and his wife usher. Hunt and his wife seated fans at UB football games all this season, and he's helped monitor the Rumsey exhibit at the Fine Arts Gallery. "My wife and I really enjoyed the football games. And at the Distinguished Speaker Series, I saw many of my past colleagues. It helps me keep in touch with old friends." Hunt says that he and his wife enjoy volunteer work, and that he had prepared for five years before retirement for the "whole new life" which awaited him. Dr. Theresa Chun, a pediatrician formerly at Children's Hospital, uses the Rev-up program as an opportunity to add a quality to her work which wasn't possible as a full-time employee. "I knew I wanted to keep working," she says. She has been seeing patients at the Student Health office in Michael Hall every week since she started volunteering in 1987. "Some students come in with lengthy problems. When I was working full time, we had to see all the people in the waiting room and rush through each case. I've decided now that I will take as much time as needed with each case, even though it might mean I see only one or two patients in a day. Now I can spend time with the students, listen to them, and assure them that I care. I can see it in their faces when they leave. That's very satisfying to me." Administrative assistant Jean Immiolo in the Student Health office where Dr. Chun volunteers says that having Dr. Chun is an asset to the service. "It's comforting to have someone who can speak with the Asian American students. It makes the experience more caring and beneficial," she says. Dr. Chun is fluent in Korean, Japanese, and English, and can write Chinese. "Some students have even come in with a Chinese dictionary. One case was difficult because we couldn't translate 'intra-uterine device', but we worked that out," she laughs. The volunteers are invaluable to university departments which are short-staffed. Marie Cott has become an aide to the Dental Alumni Association. Marilyn Sulzbach, sole coordinator of the the association, says that having Marie is very valuable. "I think it's a wonderful...having another set of hands to help me catch up. She helps me with whatever needs to be done. She's helped put together Continuing Education material, make up books for different participants, and for a convention we just had she made almost all the name batches and registered the participants." Although the program is gaining momentum, its succcess is solidified by Lee Baker, an employee of the Personnel Department who has coordinated Rev-up since 1990. She must keep track of each individual's needs and circumstances, and be able to place them where they will enjoy the project. Along with a monthly newsletter which keeps the Rev-up participants up-to-date on who has done what and introduces new members, Baker also plans a yearly recognition meeting for the volunteers. Although the volunteers don't always want any recognition, it's important for the departments to acknowledge their contributions, she says. The fourth annual Rev-up Recognition and Reception is scheduled for May 10, with William Evitts, director of Alumni Relations, as keynote speaker .