Reporter Volume 25, No.14 January 14, 1994

By SUE WUETCHER
News Bureau Staff
The Center for Management Development in the UB School of Management
has scheduled seven "Management Roundtable" sessions throughout the
winter and spring to provide Western New York managers with the
knowledge necessary to compete successfully in today's global
marketplace.
	The sessions will be held from 8-9:30 a.m. in Fanny's
Restaurant, 3500 Sheridan Drive, Amherst.
	Managers must keep pace with changes in management theory and
practice to remain effective throughout their careers. The Management
Roundtable is designed to allow organizations to share learning
experiences. Participants will leave the sessions with a better
understanding of, and possible solutions to, individual or
organizational problems.
	The schedule:
	n "Harassment in the Workplace: Dealing with the New Legal
Requirements," Jan. 28. Lucinda M. Finley, UB professor of law, will
discuss the newly proposed Equal Employment Opportunity Commission
guidelines that expand the legal boundaries of discriminatory
workplace harassment.
	n "Current Trends in Customer Service in the Grocery
Manufacturing Industry," Feb. 17. Jack Ampuja, vice president for
logistics for Rich Products Corp., will examine customer service
techniques used to improve customer satisfaction.
	n "Quality Network: A Process for Change," March 24. George A.
Strzelczyk, a representative for the General Motors Quality Network,
and Russell Flynn, a United Auto Workers Network representative at the
Tonawanda Engine Plant, will discuss the total quality management
process between General Motors and the UAW.
	n "Becoming and Remaining a Healthy Company," April 21. Edward
Hahn, general manager and vice president of Albany International
Corp., will address how his company has become successful in today's
highly competitive market.
	n "The Re-Engineering of the Corporation of the Future," May
19. Cris E. Campos, vice president of Praxair, Inc., will discuss how
Praxair, which was the result of the spin-off by Union Carbide Corp.
of its industrial gases business, re-engineered itself into a new
organization committed to the vision of being the "best-performing" in
its industry.
	n "The Changing World of Product Liability," June 2. David M.
Engel, UB professor of law, will discuss how product-liability law has
evolved and where it is likely to go in the near future.
	n "Self-Managing Work Teams--SMWT: How to Implement SMWT on
the Factory Floor," June 23. John B. Stevens, training manager at
CUTCO Cutlery Corp., and several members of the CUTCO SMWT will
discuss how the team approach has reduced costs and increased profits
and employee morale.
	The fee for the Management Roundtable is $40 per session, or
$210 for all seven sessions. Group discounts are available, and
registration is limited. For further information, contact Marianne
Sullivan at the Center for Management Development, 645-3200.