Reporter Volume 25, No.12 November 18, 1993 By MARK WALLACE Reporter Staff Creating a vision for the development of the computing environment at UB over the next five years, and a plan on how to achieve this vision, will be the goal of the Academic Computing and Communications Advisory Committee (ACCAC), Associate Provost Sean Sullivan told the FSEC last week. UB is becoming a place where everyone has, or will have, access to a variety of computer services, Sullivan said. In an environment marked by complex and numerous types of computer services, it is important to consider alternative ways of providing those services, he said. "We have to clarify and change, so that we can serve you better," Sullivan told the FSEC. He suggested that Computing and Information Technology might coordinate local computing staffs, rather than serving all needs directly. UB should consider "different ways of conceiving support" that do not need a central organization "to do it all," he said. According to Sullivan, ACCAC's vision statement should include a comprehensive strategy for communications services, systems, and infrastructure development, for building "distributed computing" (computing done at the desktop of the local user) resources and support services, and for distributing information resources and specialized computing and multimedia technologies and products to meet the diverse needs of the UB community. The vision statement should also describe a computing development decision-making process that involves local and central planners and decision makers, sets minimum standards to ensure compatibility across UB as well as facilitating efficient use of limited resources, coordinates effectively with UB's budget planning and resource allocation process to influence allocation decision-making, and identifies and determines strategies for pursuing all sources of revenue and all forms of creative financing to meet the goals and objectives of the vision statement, Sullivan reported. Sullivan's report said that the finalized vision statement should be prepared by Feb. 1, 1994. It is crucial, he said, that the statement take the costs of its vision into account. "We don't want to develop a vision statement which can't be implemented because we can't afford it," he said. According to Hinrich Martens, associate vice president for Computing and Information Technology, the central administrative committee for the handling of computer services at UB is PACCIT (Priorities for Administrative Computing and Communication in Information Technology), which oversees priorities and subcommittee activities that govern computer services at UB. PACCIT oversees a number of subcommittees that deal with particular parts of UB's computing systems, including business systems, student systems, general support systems, and future technologies, as well as overseeing a number of committees concerned with issues of data access, Martens said. Roger Burton of Psychology said that he didn't feel that Computing and Information Technology "did it all," and asked "Why have a wonderful computing system but no one who can tell us how it works?" Sullivan responded that while people need some place to go when "stumped" on the local level, there is not enough of a central organization to meet all such needs. He said also that a package about data access to computing services at UB had been sent out to each faculty and school. Sullivan said that the priorities of the computing services system are, in order of importance, to get the information infrastructure into place, to serve new faculty, to support instructional programs and research, and to provide library access and access to administrative systems. Dennis Malone of Electrical and Computer Engineering asked what percentage of the total computing budget was spent on academic and administrative computing. Martens responded that a survey had shown that roughly 65-75 percent of the budget was spent on academic computing. Richard Lesniak, director of academic services, said that his charge is to organize centralized computing support, and that his organization is currently "straddling" two models of such support, a centralized model and a more local one. He is currently working on instructional computing, information resource goals, and basic computer services problems, he said. In terms of instructional computing, Lesniak said that he is improving student access to microcomputing, updating the VAX cluster, putting computer clusters in the dorms, developing classrooms that have computer technology available as well as a program on how to learn various technologies, and working with off-campus customers. In terms of information resource goals, Lesniak said that he is trying to put the information technology literacy agenda in the forefront, and that he is encouraging partnerships and joint projects in this area. He is also dealing with basic problems such as aging instructional computers and access priority questions for academic systems, he said. Maureen Jameson of Modern Languages and Literatures noted that there are many non-university users on UB's central system, and wondered if that created "tension." Lesniak responded by saying that there is such tension, and that UB is trying to figure out a model for what their support system role is to the community. Wayne Bialas, chair of the Faculty Senate Committee on Computer Services, said that "every time I discuss computer services with the faculty, I hit a nerve right away." Bialas said that he thought that the ACCAC should take a more strategic, global view of computer issues, including issues of availability and access, and the question of how much UB wants to be on the cutting edge of changing computer technologies. He said that he also feels that library computer information should be part of the academic rather than administrative infrastructure. "What is the role of a centralized computer network in a decentralized environment?" Bialas asked. He said that a key question for the future would be how to extend computer services at UB to students and the outside world. "Computing technology is going to become pervasive, whether we like or not, and whether we're ready for it, or not," Bialas said.