Student Opinion Survey: Your Opinions Matter


The SUNY Student Opinion Survey

The SUNY Student Opinion Survey (SOS) is administered every three years to SUNY undergraduates. The purpose of this survey is to help UB assess various areas of the campus community, atmosphere, facilities, and academic experiences. It identifies areas of student satisfaction and opportunities for improvement. This document presents highlights of the 2018 results for UB.

The survey includes items regarding student satisfaction in Academic Services/Experiences, Student Services/Facilities and Campus Communities/Student Life Experiences. For each item, satisfaction is rated on a five-point Likert scale, where 1 is “Very Dissatisfied” and 5 is “Very Satisfied.”

The first section, Academic Service/Experience, includes items such as Academic Advising in Major, Availability of Courses, Availability of Internships, Computer Services, and Quality of Instruction. The highest satisfaction ratings in this section were in Library Resources and Library Services, with an average score over 4 (4.12 and 4.06 respectively).

The second section includes topics such as, Athletic and Recreational Facilities, Food Services, Career Planning, and Student Health Services. In this section, College bookstore services jumped from 3.39 (2015) to 3.62 (2018). Overall, students remained similar level of satisfaction for most of the services listed in this section.

The Campus Community/Student Life Experience section includes topics ranging from Clarity of Policies, to Cultural Arts Programs, to Racial Harmony, and Student Input to College Policies. There were seven items that were above a 4 average on the Likert scale in the Campus Community/Student Life Experience section. They included: Acceptance of Individual Differences, Freedom from Harassment, Opportunities for Campus Involvement, and Non-teaching Staff Respect for Students. Career planning services in these sections experienced a slight drop from 3.74(2015) to 3.52 (2018).

Overall, the results from the 2018 Student Opinion Survey present positive satisfaction with UB. All 2018 ratings (with the exception of Parking) are on the positive side (3 or higher).

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2015 Results

Survey previous results

Your Opinion Matters

Results from this survey are used to identify programs and services that need improvement as well as areas UB can celebrate.

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