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2017 Coach Faculty Job Satisfaction Survey

The Collaborative on Academic Careers in Higher Education (COACHE) survey of faculty career satisfaction is a national, research-based initiative, operated from the Harvard Graduate School of Education, that is designed to improve faculty recruitment, retention and work/life quality. The COACHE survey assesses faculty views on an important range of university policies, practices, and working conditions, in order to provide our institution with valuable feedback and benchmarking data that can be broken down by gender, race and disciplinary area.

How do faculty participate?

Faculty participation entails completing a 25-minute web-based survey. Full-time faculty members will receive an e-mail from COACHE (coachefaculty@opinioncast.com), directing them to the online survey, and reminder emails throughout the survey period. Faculty can take the survey any time between February 13 and April 6, 2017.

Are faculty required to participate?

Faculty participation is completely voluntary, and individuals have the right to not answer specific questions or discontinue the survey at any time. However, UB strongly urges all full-time faculty to complete the survey. The data from the COACHE survey is only meaningful and useful to UB if we have broad participation from faculty.

How are faculty privacy and confidentiality maintained?

Faculty responses to survey questions are strictly confidential. Individuals’ privacy will be maintained in all published and written data resulting from the study. All information reported to UB is completely stripped of names and email addresses, and no one at UB will have access to any identifying information. COACHE will not use individuals’ names or email addresses for any purposes without consent, and information is gathered and stored on a secure technology platform.

Who should faculty contact with questions?

If you have any questions about the survey, we invite you to visit COACHE’s faculty FAQ page. Questions can also be directed to Vice Provost for Faculty Affairs Robert Granfield at ubvpfacultyaffairs@buffalo.edu or COACHE at coachefaculty@srbi.com.

UB's Participation in the Survey and Why it is Important

This is the third time UB will be participating in the COACHE survey; the last COACHE survey was administered in 2011. In prior years the survey was limited to tenured and tenure-track faculty. This year, COACHE has expanded the survey to all full-time faculty (defined by COACHE as 75% and above), including clinical, research and other non-tenure-track faculty. UB plans to work with COACHE to develop a similar survey for part-time faculty to collect data about their experience and job satisfaction at a later date.  

UB urges all full-time faculty to participate in the COACHE survey, even if they completed past COACHE surveys. Past surveys have contributed to the development of improved policies and programs that directly benefit faculty. The 2017 COACHE survey will help UB assess the effectiveness of these and other initiatives so that we better understand what we do well and how we can enhance policies and programs to make UB an even better place to work. UB will share COACHE survey data with faculty in various formats, such as retreats and faculty forums.

How Will Faculty Benefit from Results?

UB will use COACHE survey data constructively to target policy and program improvements in areas that enhance faculty career success and satisfaction. For example, past COACHE surveys have contributed to the development of a variety of policies and programs, such as:

  • Professional development programs for faculty and chairs
  • Initiatives related to equity and inclusion
  • Tenure clock extension policy
  • Mentoring practices
  • Expanded new faculty orientation
  • Research support services
  • Central support for dual academic couple hiring
  • Improved communication on tenure and promotion processes and expectations

Take the COACHE survey

Full-time faculty members will receive an e-mail from COACHE (coachefaculty@opinioncast.com), directing them to the online survey, and reminder emails throughout the survey period. Faculty can take the survey any time between February 13 and April 6, 2017.