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Researchers to Study October Storm's Emergency Response

By Jacqueline Ghosen

Release Date: December 27, 2006

BUFFALO, N.Y. -- Researchers at the University at Buffalo have been awarded a $30,000 grant by the National Science Foundation to study the experiences of first and second emergency responders during Western New York's "October Surprise" snowstorm.

The researchers will examine a critical issue in effective disaster mitigation: whether the functioning of emergency responders is impaired significantly when they are worried about their own safety and the safety of their families.

"Our first goal is to study the effectiveness of first responders in the context of emotional pressures," said H.R. Rao, Ph.D., professor of management science and systems in the UB School of Management and principal investigator for the project "This natural disaster provided a unique time-limited opportunity to examine and understand the differences between the different groups of first responders."

Co-investigators are Raj Sharman, Ph.D., assistant professor of management science and systems in the School of Management; Catherine P. Cook-Cottone, Ph.D., assistant professor of counseling, school and educational psychology in the UB Graduate School of Education; and Shambhu Upadhyaya, Ph.D., associate professor of computer science and engineering in the UB School of Engineering and Applied Sciences.

The group will work under the umbrella of UB's Center of Excellence in Information Systems Assurance Research and Education (CEISARE), which is co-directed by Upadhyaya and Rao.

Disaster planning, response and mitigation are components of UB's research focus on "extreme events," identified as one of the university's strategic strengths by the UB 2020 strategic-planning process.

Western New York's unprecedented October 2006 snowstorm resulted in extensive devastation, with major portions of the region experiencing prolonged power outages. Yet, despite the widespread problems, pockets of the region remained unaffected. This resulted in a mix of first responders, some of

whom were affected by the disaster either directly or indirectly (families and significant others) and some who were not affected.

In addition to the first responders, the recovery effort was supported by second responders such as the National Guard, which arrived days after the event.

"First responders who were personally affected by the storm will be compared with those who were not affected, as well as with the second responders such as the National Guard, on measures including psychological distress and its effect on decision making," Rao said.

Other goals of the project include determining how and when first responders shifted from normal incident response patterns to disaster-level patterns and whether perceptions had changed among first responders after they experienced the unprecedented storm.

"Prior research has shown that populations that have not experienced major disasters tend to believe they are less vulnerable and better prepared than their peers in disaster-prone areas," Rao said. "However, less is known about how perceptions change if these same populations encounter a disastrous event."

The investigators expect that the information from the research will contribute to the current body of applied knowledge in the disaster response literature and to policy implementation regarding questions of how first responders respond to, and recover from, natural disasters.

The Wall Street Journal ranks the UB School of Management 10th in the nation among schools with strong regional recruiting bases. In addition, BusinessWeek ranks the school as one of the country's top five business schools for the fastest return on MBA investment, and Forbes cites it as one of the best business schools in the U.S. for the return on investment it provides MBA graduates. For more information about the UB School of Management, visit mgt.buffalo.edu.

The University at Buffalo is a premier research-intensive public university, the largest and most comprehensive campus in the State University of New York.