Visit Us

Picking up an I-20? Looking for assistance with a complex question? Plan your visit accordingly.

General Office Hours

Don't need advising assistance? Staff are be available to help with document pick-up, submitting applications, and scheduling appointments during normal business hours.

General Office Hours are:

Monday to Friday

9:00 a.m.-5:00 p.m.

Walk-In Advising Hours

Do you need to speak with an International Student Advisor? Our advisors are available to discuss your immigration related questions on a one-on-one basis in 210 Talbert Hall during the following times: 

Monday to Friday

1:30-4:00 p.m.

When do I need to meet with an advisor?

If you can't find the answer to your question on our website you may need to meet with an International Student Advisor. Frequently discussed topics include:

What if I need an updated travel endorsement on my I-20/DS-2019?

Any questions or services that require an International Student Advisor should happen during the dedicated walk-in advising hours. 

To request a Travel Endorsement on your I-20/DS-2019

1. Log in to myISSS.  Click on the blue “LOGIN” button and enter your UBIT Name and Password.  Do NOT click on “Administrative Services for University Departments”.

2. F-1 students click on “F-1 Student Services” and J-1 students click on “J-1 Student Services”.

3. F-1 students click on “F-1 Student Services” and select the “Travel Endorsement Request" e-form. J-1 students click on “J-1 Student Services” and select the “Travel Validation Request” e-form.

4.  You must complete and submit the e-form before you can visit ISS with your original I-20/DS-2019 to receive a signature.

5. After you have received a confirmation email, bring your I-20/DS-2019 to one of our advisors in 210 Talbert Hall to get your signature.

ISS advisors will be available to sign I-20s/DS-2019s during our advising hours. We recommend that you submit the e-form at least 10 business days before you leave the U.S.