Reaching Others University at Buffalo - The State University of New York
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All Services

Customer Service and Maintenance

If you would like a quote for any of the billable Services below, please submit your completed Quote Request Form to the Customer Service Department.

Carpentry

Non-Billable Services

  • Floor and ceiling tile replacement
  • Interior/Exterior door maintenance and repair (for lock maintenance see Lock Shop Services)
  • Glass replacement
  • Paper towel, toilet paper dispenser installation
  • Restroom stalls hardware-replacement/repair
  • Windows - frames, hardware and screen repairs
  • Floors - cove base installation and repair
  • Window blinds and shades repair (centrally scheduled space and in public areas only)

Billable Services

  • Furniture repair and assembly
  • Mounting of shelves, whiteboards, bulletin boards,
    pictures and plaques
  • Door cutting (except for carpet installation)
  • Desk partitions- Installation and hardware
  • Hang and install customer purchased blinds
  • Custom carpentry - fabricate shelves, countertops, cabinets etc.
Custodial

Non-Billable Services

  • Water Clean-Ups
  • Window Washing (Ground, 1st & 2nd floors only-up to approximately 20 feet)
  • Shovel/Salt Doorways & Stairs
  • Replace Blown Light Bulbs
  • Provide Podiums, Chalk, Chairs & Erasers in Centrally Scheduled Classrooms

MORE ON CUSTODIAL SERVICES

Electrical

Non-Billable Services

  • Power distribution systems interior/exterior
  • Lighting systems interior/exterior
  • Main substation equipment
  • Traffic signals
  • Emergency power equipment
  • Electric motors
  • Time clocks  
  • Electric generated wall clocks and timers
  • Time clock swipe cards  
  • Handicap door release

Billable Services

  • Installation or upgrade of power for departmental equipment (quote required)
  • Power related to Special Events
  • *Autoclaves are no longer serviced by Facilities.
    Please call Customer Service for a list of reputable vendors.
Fleet Maintenance

Non-Billable Services

For University Owned Vehicles

  • Air fill of tires
  • Quick vehicle check

MORE ON FLEET MAINTENANCE

Billable Services

For University Owned Vehicles

  • PM services and repairs
  • Towing
  • Roadside assistance
  • Oil changes
  • Oil fill-ups
  • Wiper blades
  • Washer solvent
  • Gasoline
Grounds

Non-Billable Services

  • Grass cutting
  • Turf care, fertilizing and watering
  • Tree, shrub, and flowerbed maintenance
  • Athletic field care - striping
  • Refuse, litter & debris clean-up
  • Snow removal and ice control
  • Parking lot & roadway maintenance
  • "Butt-Stop" containers

MORE ON GROUNDS MAINTENANCE

Billable Services

Lock Shop Services

Non-Billable Services

  • Door lock repair
  • Panic hardware repair
  • Door handle repair

MORE ON LOCK SHOP SERVICES

Billable Services

  • Key cutting 
  • Desk and file cabinet lock repair and replacement
  • Lock changes
Masonry

Non-Billable Services

  • Plaster ceiling and wall repair in public space
  • Interior concrete wall and floor repair in public space
  • Exterior concrete wall, curb and walkway repair
  • Brick wall and floor repair in public space
  • Tile floor and wall repair in public space
  • Shower stall repair
  • Stairs and sairways
  • Ceramic tile repair in public space

Billable Services

  • Plaster ceiling and wall repair in departmental space
  • Interior concrete wall and floor repair in departmental space
  • Brick wall and floor repair in departmental space
  • Tile floor and wall repair in departmental space
  • Ceramic tile repair in departmental space
Mechanical Repair

Non-Billable Services

  • Over head doors
  • Flag poles, flag pole cables
  • Air compressors
  • Hydraulic systems
  • Pneumatic controls, piping accessories
  • Hoists, lift gates
  • Bearings, shafts
  • Fans, air handlers, motors
  • Fan belt replacement
  • Interior and exterior metal railings
  • Vacuum systems and vacuum pumps

Billable Services

  • Departmental fume hood maintenance and repair
  • Repair of departmental equipment
Moving Services

Non-Billable Services

  • Scrap Disposal Form (.pdf) 
  • Surplus Surplus Form (.pdf)
    ** An alternative to surplus is UBSWAP (This site is for UB employees only and a UBIT name and password are required to log on) **
  • Custodial Supply Delivery

MORE ON MOVING SERVICES

Billable Services

  • Event Set-Up (Tables & Chairs)
    Please view the Events page for more details.
Paint

Non-Billable Services

  • Painting interior walls, doors, frames in public space
  • Painting exterior walls, doors, frames in public space
  • Painting signs in public space
  • Painting floors, ceilings in public space

Billable Services

  • Painting interior walls, doors, frames in departmental space
  • Painting exterior walls, doors, frames in departmental space
  • Painting floors, ceilings in departmental space
  • Painting signs in departmental space
Plumbing

Non-Billable Services

  • Potable water supply
  • Water meters
  • Natural gas meters and piping
  • Waste water piping - sewage and storm
  • Bathroom fixture repair and replacement
  • Exterior water supply piping and accessories
  • Interior leaks
  • Distilled water system repair
  • Toilet seat replacement
  • Testing backflow preventers
  • Testing eyewash and shower stations with EH&S

Billable Services

  • Installation of plumbing for departmental equipment
  • Removal and capping of existing plumbing due to equipment removal
  • Departmental eye-wash station installation
Recycling

Non-Billable Services

  • Bulk confidential shredding
  • Moving or Spring Cleaning? Large recycling containers can be provided at your work site
  • Recycling of beverage containers or specialty items
  • Battery Recycling

MORE ON RECYCLING

Refrigeration

Non-Billable Services

  • Chilled water compressors
  • Cooling towers
  • Leibert units
  • Air dryers and de-aerators
  • Heat pumps
  • Air conditioning--wall, ceiling and floor. (Central air repairs are made through Utilities Operations)

Billable Services

  • Repair or recharge of departmental equipment (Examples: freezers, refrigerators, ice machines, etc.)

NOTE:

Window Air Conditioners:

Facilities no longer repairs existing window A/C units. Please contact the Customer Service Department for a list of reputable companies that Facilities has done business with.

  • New Units - Must be approved by FP&D prior to purchase and installation on the Space Renovation Form.
  • Existing Units - If there is an existing unit, we will purchase and install a replacement. (A quote is required prior to purchase)
Roofing

Non-Billable Services

  • Roof repairs
  • Roof leaks
  • Columns, beams and joists - steel
Sheet Metal

Non-Billable Services

  • Railings
  • Safety chains
  • Small circular pumps
  • Fabricate metal for signs
  • Fabricate diffusers for air vents

Billable Services

  • Welding
  • Bracket fabrication
Sign Shop

Non-Billable Services

  • Repair of signage denoting public space
  • Vinyl cut room numbering above doors

MORE ON SIGNAGE

Billable Services

  • ADA interior room signs
  • Interior room signs
  • Desk signs
  • Name tags
  • Event signs
  • Event parking signs