Registered Medical Assistant (RMA)

The Registered Medical Assistant program encompasses both the administrative and clinical competencies required for National Certification by the American Medical Technologists. The program offers flexible instructional opportunities including online training and explores administrative skills, electronic health records, medical billing, basic patient care, vital signs, preparing patients for examinations, and assisting the physician during an examination. After successfully completing the program and 160 hours of administrative/clinical experience within a clinical setting, the student will be qualified to take the Registered Medical Assistant Exam.

2019 Classes Start Soon

Apply now.
   RMA only accepts the first 50 qualified students.
   Funding support available for qualified students.

Course Schedule

Start / End Dates

Fall-Winter

Start: TBA
End: TBA

Spring-Summer

Not Offered.

Days & Times

Monday-Friday
Classes:
9:00 AM- 4:00 PM

Program Length

30 Weeks

Program Requirements

NYS ID
Proof of Income
HS Diploma/GED
Immunization Records

TABE Scores: 9.1 R | 8.0 M
Typing Speed: 25 wpm

Earn Your Certification

Upon successful completion, students receive a Certificate of Completion from the State University of New York.

Certifications:

Registered Medical Assistant Certification (American Medical Technologists)
americanmedtech.org

Customer Service Certification:
www.nfr.com

National Work Readiness Credentialing
www.workreadiness.com

Cardiopulmonary Resuscitation
emsassociates.com

Program Outline and Courses

Name Description Hours

INFO 1000 Computer Speed I

This course is designed to orientate students to the topics of keyboarding accuracy and speed proficiency. Students will learn best practices for medical office, to demonstrate the principles of what constitutes an error, identifying errors on timed writings, and obtain a minimum keyboarding speed of 29 WAM.  15

INFO 1000Computer Speed II

This course is designed to orientate students to the topics of keyboarding accuracy and speed proficiency. Students will learn about best practices for medical office and demonstrate a keyboarding skill 35 WAM. 15

INFO 1000 Computer Speed III

This course is designed to orientate students to the topics of keyboarding accuracy and speed proficiency. Students will learn about best practices for medical office, develop proofreading skill by proofreading hard copies of computer generated timed writings, by obtaining 43 WAM on three distinct five-minute timings (per course) with four errors or less. 7.5

MADM 1920 Basic Patient Care I

This course is designed to introduce the techniques for the basic clinical skills performed by the medical assistant. These include universal precautions, patient vital signs, measuring adults/children, positioning patients for an examination, transferring a patient in a wheelchair, donning sterile gloves, and teaching a patient how to use a cane, walker and crutches. 15

MADM 1920 Basic Patient Care II

This course introduces the techniques for the basic clinical skills performed by the medical assistant. These include aseptic hand washing, cleaning and sterilization of instruments, applying universal precautions to prevent the spread of disease, preparing the exam room, interviewing the patient, obtaining measurement for adults and children, obtaining blood pressure reading, assisting with general examinations, preparing a sterile field to assist with minor surgery, and eye and ear care. 30

MADM 1930 Laboratory & Diagnostic Procedures I

This course introduces skills, techniques, and applications of the laboratory and diagnostics procedures commonly performed by the medical assistant to include: urinalysis, hematology, phlebotomy, and the performance of an electrocardiogram. Blood chemistry, hematology, urine studies, and microbiology procedures will be taught with an emphasis on quality control procedures. 30

MADM 1930 Laboratory & Diagnostic Procedures II

This course is designed as part II of an overview of laboratory & diagnostic for students in the Registered Medical Assistant Program. The course begins where Introduction to Laboratory & Diagnostic I end and continues a focused view of the microbiology procedures. The course introduces skills, techniques, applications, and competencies. 18.75

SCIE 1520 Anatomy & Physiology I

Essential principles of human anatomy and physiology are presented, including basic chemistry, cell and tissue studies, and an overview of all the body systems. This introductory exploration and analysis of selected topics in anatomy and physiology with specific themes designed by the instructor.

30

SCIE 1520 Anatomy & Physiology II

This course is designed as part II of an overview of human anatomy and physiology for students in the Registered Medical Assistant Program. The course begins where Introduction to Anatomy and Physiology I ends, and it continues a focused view of the structure and function of the human body. The course will consist of a detailed study of some of the body systems.   30

SCIE 1400 Human Biology

This course is designed as an overview of important fundamental scientific concepts necessary to understand human anatomy and physiology and other specialized science courses in the Registered Medical Assistant Program. The course includes a review of basic concepts in biology, chemistry, measurements, and scientific vocabulary.   30

MADM 1060 Fundamentals of Pharmacology

This introductory course explores commonly prescribed drugs by their drug classifications and uses, along with the side effects and contraindications. This course follows a systems approach and basic drug computations are taught. Course Outcomes: Discuss pharmacodynamics of various drug classification/categories; demonstrate proper procedure for administering drugs utilizing various routes; convert units of measure as needed to calculate and administer accurate prescribed dosages; understand drug sources, forms, schedules, and their dosages; and understand prescription writing and the parts of the prescription. 30

MADM 1000 Basic Medical Terminology I

This basic medical terminology course will provide the framework needed before advancing to a more comprehensive medical terminology course designed for those seeking a healthcare profession. This course will focus on the many components of a medical term and how to break down a medical term by simply knowing the meaning of the prefix or suffix. By learning the individual parts of a medical word, students will not need to memorize hundreds of complex medical terms and their definitions. 30

MADM 1000 Basic Medical Terminology II

This course is designed to explored through an investigation of the structure and formation of medical terms.  An introduction to medical terminology including constructing, spelling, and correctly using terminology is provided. Focus is on an overview of anatomy utilizing the systems approach. Resource material, such as a medical dictionary and online website resources, are used. 30

MADM 1100 Introduction to Healthcare

This course introduces common issues, procedures, policies, and the various healthcare professions. Students will also utilize the ATTAIN lab software program on Intro to Healthcare to reinforce classroom instruction.  15

ENGL 1100 Introduction to Communication

This course introduces fundamentals principles, practices, and common issues in healthcare professions and establishes policies and procedures regarding effective communication and listening skills. In addition to the essential skills, students will explore various delivery communication styles and methods. Students will also utilize the ATTAIN lab software program on Intro to Communication to reinforce classroom instruction.  15

INFO 1100 Computer Fundamentals

This course is designed to prepare students for success in a modern world full of computers — not only the traditional computers such as desktop and notebook PCs, but also computers that students will interact with in other places too, like your bank ATM's or employers' computerized cash register. In this course, students will learn about the technologies that drive our computerized society, including the internet and local area networks (LANs). This course will help the student become a digitally literate person — that is, someone who understands how computer technology fits into our modern society —  and know how to navigate a variety of computing environments. 30

Word Processing for Medical Office

This course is designed to introduce the most common features used in a word processing program while applying such knowledge to produce medical correspondence and medical forms. 15

MADM Patient Billing 

This course is designed to provide the fundamentals of insurance terminology, plans, claims, coding, finance applications, and bookkeeping, as it pertains to patient billing. 30

MADM 1700 Administrative Procedure for the Medical Assistant

This course is designed to build upon basic concepts from Medical Administrative Procedures I. Students will be introduced to administrative tasks required by a Medical Assistant in an ambulatory care or medical office environment. Topics include electronic scheduling and telephone techniques, health information management, preparation of professional reports, and preparation of financial forms such as daily journals, monthly summaries, and ledgers. 22.50

MATH 1200 Math & Measurements

This is a basic mathematics course reviewing numeracy skills, measurement units, and calculations of dosage. Topics to be covered include:
Roman numerals
Whole numbers
Decimals
Fractions
General measurement units and conversions
Dosage 
60

MADM 1100 Professional Development I

This course is designed to enhance the student and/or develop the soft skills required to be successful within a healthcare setting. The course will provide the students with an overview of healthcare policies and procedures, health care mission, core values, expectations, standard of conduct, professionalism, performance, and dress code. The information discussed within this course will prepare the student to meet the minimum requirements.  15

MADM 1100 Professional Development II

This course is designed as part II of an overview of professional development for students in the Registered Medical Assistant Program. The course begins where Introduction to Professional Development I ends, and it continues to focus on the roles, responsibilities, and characteristics of the healthcare professional. 15

CUST 1010 Customer Service

The program provides instruction on various topics related to customer service relations: basic customer service skills, interpersonal skills, organizational communication and computer skills. 30

TSPR 1100 Career Readiness

This course is designed to provide the fundamentals of securing and maintaining employment.   The skills acquired in the Career Readiness Course are directly applicable to most career exploration 7.5

Job Readiness To Career Success

In this one-day workshop, students will actively engage in workplace scenarios through discussions, role playing, and group activities which will prepare them for the National Work Readiness Credential exam and for success in the workplace. 5
CPR 1000 Cariopulmonary Resuscitation This course is designed to provide the student with basic life support techniques that can be utilized in an emergency situation. 4
MPS 1000 Medical Skills Preparation The Medical Skills Preparation lab is designed to provide students with information regarding healthcare expectations. The topics within this program will include drug and alcohol testing, criminal background checks, healthcare professions, customer service requirements, building rapports with others, how to handle difficult on the job situations, critical thinking techniques, and conflict solutions. Software available in the ATTAIN lab for the Medical Skills Preparation course. 4
TSPR 1100 Administrative Review This course is designed to allow students the opportunity to refresh information needed in order to take the National Certification examination. In this  preparatory course, the student will review the materials documented within the Administrative content outline. 15
TSPR 1100 Clinical Review This course is designed to allow students the opportunity to refresh information needed to take the National Certification examination. In this preparatory course, the student will review the materials documented in the clinical content outline. 15

Exam Review and Preparation

Review of course work from the past 15 weeks which will also encompass scenarios and practice test taking to help build up speed and accuracy of student knowledge before taking national certification exam. 10

Dress & Appearance

As a healthcare professional, you will be expected to adhere to accepted standards of appearance and hygiene in class. Uniform scrubs and comfortable sneakers are required. Facial piercings must be removed, nails must be kept short (fake nails and polish are prohibited).

Student Expenses

Estimated Fees:
Blood pressure cuff and stethoscope kit - $50
2 pair of scrubs (purple) - $40                    
2 warm up jackets - $40
1 pair white or black clinical shoes or sneakers - $55
1 watch with a second hand - $25
1 earphones/headset - $10
1 3-ring binder - $5
1 flash (thumb) drive - $5

Required Medical Assessments and Immunization Records

Immunization Records:
Students are required to provide an up-to-date Health Physical Examination form which includes an Annual Influenza and PPD screening, Tetanus vaccine (within th elast 10 years), Meningogoccal vaccine, Varicella immunization, Visual Acuity and the entire HEP B 1, 2 and 3 vaccination series.

Make appointments to obtain medical records during the summer in anticipation of admittance into the allied health program.

Students must be in good physical condition and able to perform low to high lift (11 - 20 lbs), carrying, pulling, pushing (11-20 lbs), frequent walking, climbing stairs, stooping, reaching and pulling & pushing carts.

Note: If you are not immune to the Hepatitis virus, this process will take up to 6 months to complete. Students must comply with the above requirements prior to externship placement.

Attendance

Daily attendance is mandatory. 100% is expected. You are expected to maintain attendance as if you were in an employment situation.

Admissions Eligibility

You must:

  • Be a New York State resident.
  • Be an adult who is at least 17 years of age or older. If you are 17, you are required to show proof such as a high school diploma or equivalency.
  • NOT hold any academic degrees -- associate's, bachelor's, master's, etc. -- or more than 33 college credits. 
  • Have a limited household income and meet income guidelines. Click here for -> Eligibility Table - Economic Guidelines(431 KB)
  • Be a U.S. citizen, permanent resident, or refugee. You must provide a green card or I-94 document if you are not a U.S. citizen.
  • Attend STAR Orientation and meet the TABE placement test scores of 9.1 reading/8.0 math and obtain typing test scores of 25wpm 5 errors or less.  Upon successful completion of STAR, you will be asked to provide a resume and 2 letters of recommendation (personal and professional).

Admissions Process

  1. Complete an application online at our website: buffalo.edu/eoc
  2. Bring in the required documents listed on the "How to Enroll in UBEOC" sheet.
  3. Register and attend orientation.

Frequently Asked Questions (FAQ's)

Q: Why is Medical Skill Preparation Lab a prerequisite?
A: Medical skill prep lab will provide students with information regarding healthcare expectations (health physical requirements to include drug/alcohol testing, criminal background checks, healthcare professions, customer service requirements, and critical thinking and skills.

Q: Why is time and attendance important to this program?
A: Within healthcare, patients rely on the caregivers to provide good quality care. Therefore, in order to meet the needs of the population that we serve, punctuality is essential. The program is designed to build these skills.

Q: Why must I submit a completed health physical examination form to include immunizations?
A: Center for Disease Control requires that all healthcare professionals are immunized to prevent the spread and/or acquiring a communicable infection.

Q: What immunizations are required within healthcare?
A: Annually: Influenza and PPD, Tetanus (within ten years), meningococcal vaccine, Varicella, visual acuity and the entire HEP B 1, 2 and 3 series must be completed. If you are not immune to the Hepatitis virus, this process will take up to 6 months to complete and students must comply with the above requirements in its entirety prior to externship.

Q: If I attend prerequisite classes during the summer, will I be required to enroll in similar courses during the first quarter?
A: Yes, the prerequisite classes may not be all inclusive of the required courses; therefore, the student should contact the faculty overseeing the programs.

Q: Why are computer courses essential?
A: Computer skills are essential within healthcare professions due to the evolution of electronic medical records and patients' documentation.

Q: How essential are the prerequisite courses (Introduction to Healthcare, Professional Development and Introduction to Effective Communication)
A: Due to the diversity population within healthcare, students must have a basic understanding of the core values of each aspect of the job requirements and/or performance.