Employee Development Opportunity
Improve Communication with Differing Genders, Generations, and Cultures
If each of us is to realize our full personal and professional potential at UB we must foster, explore, and celebrate the diversity of our organization. While we all know this to be true, many people may feel that they are treading new territory when they are asked to work with a team made of individuals from different cultures, heterogeneous mixes, and differing demographics. This feeling of uncertainty indicates a lack of understanding of the techniques required to work within diverse teams, which can cause team member motivation, satisfaction levels and productivity to drop. Taking the time to understand people’s differences can have a profound impact on organizational performance in multiple ways, among them: recruitment, retention, communications, succession planning, motivation/rewards, team relationships and performance. The class offers insight into the differences that exist between people and strategies for optimizing your interactions with others who may be different than you. This allows everyone involved to maximize their potential and have a truly rewarding experience working at UB.