Events Calendar

Employee Development Opportunity

Build Relationships & Manage Conflict in the Workplace

Presenter:
Organizational Development and Training (Work Life & Services)
Location:
324 Crofts
Campus:
North Campus
Date:
02/19/13
Time:
9:00 am - 4:00 pm
Cost:
Free - Registration is open to current faculty and staff only. Registration is REQUIRED.
Contact:
645-7777 (Training@buffalo.edu)
Web site:
http://www.hr.buffalo.edu/register
Develop the competence and confidence to work through confrontational situations using conflict resolution techniques. In this course you will learn: Stages of conflict and signs that point to escalation; How to assess conflict situations and select the most appropriate resolution techniques; Interactive process to conduct effective conflict resolution discussions effectively.

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