The Power of Trust: What It Means for Supervisors

Designed for supervisors who want to improve relationships within their departments and work outcomes by focusing on the key management skill of building trust.

Contrary to what some people believe, trust is not some soft quality that you either have or you don’t. Actually, it is a learnable skill. Teams and organizations that operate with high trust significantly outperform teams and organizations with low trust. In this half day class, you will learn why trust is important and the role it plays in creating a great place to work, as well as what actions high trust leaders can take to build trust in their areas. This class is offered at least once a quarter.

On this page:

Learning Outcomes

  • Understand the importance of trust and the role it plays in creating a great place to work
  • Awareness of the “trust account” and how this impacts supervisory relationships
  • Understand the behaviors of high trust leaders and recognize how you can put them into action

Intended Audience

UB faculty and staff with supervisory responsibilities

Prerequisites

None

Fee

Free

Class Schedule and Registration

Log in to UB EDGE to view class dates and register. (Don't have a UB EDGE account? Search for dates on the UB Calendar and email training@buffalo.edu or call 716-645-4459 to register.)

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Instructor

Susan Steck

Manager, Organizational Effectiveness and Orientation Programs

Organizational Development & Training

Phone: 716-645-4431

Email: snsteck@buffalo.edu

Contact for Questions

Kerry Lynch

Program Coordinator

Organizational Development and Training

Phone: 716-645-4459

Email: training@buffalo.edu

The University at Buffalo is committed to providing reasonable accommodations to individuals with any disabilities. If you require accommodations to participate in this session, please contact Organizational Development & Training (OD&T) at (716) 645-4459 or training@buffalo.edu prior to attending the class. Please allow ample time for OD&T to work with the Office of Accessibility Resources to arrange accommodations.