Designed for supervisors who want to improve relationships within their departments and work outcomes by focusing on the key management skill of building trust.
Contrary to what some people believe, trust is not some soft quality that you either have or you don’t. Actually, it is a learnable skill. Teams and organizations that operate with high trust significantly outperform teams and organizations with low trust. In this half day class, you will learn why trust is important and the role it plays in creating a great place to work, as well as what actions high trust leaders can take to build trust in their areas. This class is offered at least once a quarter.
UB faculty and staff with supervisory responsibilities