Withdraw an Order

In ShopBlue, you can withdraw orders that you no longer want or need to receive.


Download the Instructions

How to Withdraw an Order

1. Go to Pending Requisitions

If you have placed an order, then realize that you no longer need your order, ShopBlue makes it easy to withdraw your order. From the “Shopping Home Page” scroll to “My Requisitions” and click “Pending” (Figure 1).

figure 1 of go to pending requisitions.

Figure 1

2. Select Requisition to Withdraw

Next, select the Requisition that you would like to withdraw (Figure 2).

Figure 2 of select requisition to withdraw.

Figure 2

3. Withdraw Entire Requisition

At the top of the Summary page click “Document Actions” and select “Withdraw Entire Requisition” if you would like to cancel the entire order (Figure 3).

Figure 3 of withdraw entire order.

Figure 3

4. Withdraw Line Items

If you would like to withdraw one specific line item, scroll down to “lines” or click “Supplier Information.” Select the line item you would like withdrawn by clicking the box next to it, then click “Select Line Item Actions” and select “Withdraw Selected Items” (Figure 4).

Figure 4 of withdraw line item.

Figure 4

5. View Order Changes

After withdrawing your order, you can view your changes by clicking “Business Purpose or Comments” (Figure 5).

Figure 5 of view requisition changes.

Figure 5