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To provide a safe, healthy and attractive environment, all university buildings are cleaned, maintained and accessible according to custodial service schedules. Faculty and staff can request custodial service or building accessibility for areas on campus.

Service Hours

For specific custodial service schedules, call:

  • Non-residential Custodial Services at 716-645-2176
  • Residential Custodial Services at 716-645-2171

Building Accessibility Schedules

Custodial services is responsible for opening, closing and providing access to most campus buildings.

For building access schedules, call:

  • Customer Service at 716-645-2025
Building Accessibility Hours

Custodial Services is available to provide access to campus buildings during the following hours:

Sunday 8:30 a.m. - 4:30 p.m.

Sunday 11:30 p.m. - Saturday 5:00 p.m.

Reporting Problems


716-645-2025 for Customer Service



Call 716-645-2025 for Customer Service

Nonbillable Custodial Services

Nonbillable Services
Cleaning restrooms and stocking supplies  
Emptying waste containers
Cleaning up water spills
Washing windows (ground, first and second floors only, up to approximately 20 feet)
Shoveling and salting stairs and doorways
Replacing blown light bulbs
Providing podiums, chalk, chairs and erasers in centrally scheduled classrooms

Requesting Service

Request Non-Residential Custodial Service

To request special or non-routine custodial services for a non-residential area, log in and submit a Work Order Request.

Request Residential Custodial Service

To request custodial service for a residential area, log in and submit a Work Order Request.

Contact an Expert

Customer Service

University Facilities

120 John Beane Center

Phone: 716-645-2025; Fax: 716-645-5965


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