Campus Mail Guidance Related COVID-19

Campus Mail will provide updates related to its services as the COVID-19 situation develops. 

Updated July 8, 2020

Commonly Asked Questions

How is campus mail delivery affected by the COVID-19 situation?

How is campus mail delivery affected by the COVID-19 situation?

Starting Monday, July 13, Campus Mail will be delivering mail Monday, Wednesday, Friday until further notice.

Updated July 8, 2020

How can I reach UB Campus Mail to ask questions regarding mail or packages?

How can I reach UB Campus Mail to ask questions regarding mail or packages?

You may leave a message at the phone number or email below and someone will get back to you to assist.

Website: UB Campus Mail Services
Email: campusmailservices@business.buffalo.edu
Phone: 716-645-2743

Updated March 25, 2020

How do I place my unit’s mail on hold?

How do I place my unit’s mail on hold?

Contact Wendy Hicks at 716-645-2743, campusmailservices@business.buffalo.edu to make necessary arrangements.

Updated March 25, 2020

How do we get our mail if it was placed on hold?

How do we get our mail if it was placed on hold?

Campus units should contact Wendy Hicks at 716-645-2743 to reinstate weekly campus mail services.

Updated March 25, 2020

How do we pick up packages from Helm Warehouse (Central Receiving)?

How do we pick up packages from Helm Warehouse (Central Receiving)?

Please contact Jim Austin at 716-645-5271 to ensure someone will be there to give you your package. You will need to show your ID in order to receive your package.

Helm Warehouse is located on UB’s North Campus on Service Center Rd., directly across from the Beane Service Center.

Directions to Helm Warehouse

Monday, Wednesday, Friday mail delivery will include any packages directed to Helm warehouse throughout the week. Undeliverable packages will be brought back to Campus Mail and the package recipient will be contacted to determine next steps.

Updated July 14, 2020

Contact for Questions

Campus Mail Services

Phone: 716-645-2743; Fax: 716-645-3937

Email: campusmailservices@business.buffalo.edu