Accessibility Resources

University Life & Services | Leading the Experience

University Life & Services


About Us

Accessibility Resources

60 Capen Hall - Map External Site Link Icon
University at Buffalo
Buffalo, NY 14260-1632
Tel: (716) 645-2608
Fax: (716) 645-3116
Director: Randy Borst
E-Mail: General

Office Hours

Monday - Friday
8:30 am - 5 pm

Testing Hours

Tuesday - Friday 8:30 am - 7:00 pm
Saturday 8:30 am - 3:00 pm


We are located on the ground floor of Capen Hall, Room 60 on the North Campus.

Capen Hall is located on Putnam Way, adjacent Flint Loop. Enter the building on the right side. Take the stairs or elevator down one level to the ground floor. Turn left out of the elevator and proceed through the lobby area, then make one more turn to the left. You will find our office down the corridor through the double doors just beyond where the corridor turns right toward Talbert hall.

Alternatively, you can enter the building from the opposite, north facing, ground-level on Putnam Way. The hallway leading to our offices runs from the right side of the lobby.

Our Mission

Supporting full participation to enrich the university experience through excellence in service and education.


We collaborate throughout the university community for accessibility of programs, facilities, and jobs.

Who Should Use Our Services

The entire campus community of faculty, students, employees, and visitors are welcome to use our services as needed to access the university or to help it become more accessible to others.

Legal Basis

The University at Buffalo is subject to requirements of: the New York State Human Rights Act, Sections 503 and 504 of the Rehabilitation Act of 1973, Titles I and II of the Americans with Disabilities Act of 1990 (ADA), and the ADA Amendments Act of 2008. Complaints of discrimination, denial of academic adjustments or reasonable accommodations, or failure to provide effective auxiliary aids and services should be directed to the Office of Equity, Diversity and Affirmative Action Administration. Telephone (716) 645-2266 to schedule an appointment.

Our Staff

Randy Borst

Randy Borst, Director

M.S., Counseling - Purdue University

Randy Borst has 20 years' experience directing disability service programs in postsecondary education. He has an extensive history of volunteer leadership in community organizations, government services, and professional-membership associations. He is a member of the Board of Directors for People Inc. His personal hobbies include digital photography and playing the Kala Electric U-bass.

Kristin Harte

Kristin Harte, Testing Services Coordinator and Student Assistant Supervisor

Associate Director of Transition and Access
M.S. and C.A.S., School Counseling - Niagara University

A Williamsville native and active member of the local community, Kristin worked as a School Counselor at Stella Niagara Education Park before coming to UB. Outside of work, Kristin enjoys spending time with friends and family in the Adirondacks. She's also an avid hockey fan and loves to play and watch curling!

Sue Mann Dolce

Sue Mann Dolce, Assistant Director for Consultation and Research

Associate Director of Consultation and Research
Ph.D., Rehabilitation Science - University at Buffalo, The State University of New York, OTR/L, RYT

Sue's areas of interest and research encompass participation, disability studies, collaborative programming, and universal design and programming, including Universal Yoga. She enjoys working with all members of the UB community to learn about, design and implement education and participation opportunities for everyone. Sue is also a Registered Yoga Teacher and supporter of the arts.

Andrea Gustafson

Exam & Classroom Support Coordinator
M.S., Higher Education and Student Affairs Administration
Andrea earned a Bachelor of Science degree in Earth Sciences in 2013, and a Master of Science degree in Higher Education and Student Affairs Administration in 2015. Andrea supports not only academic success while at UB, but a full emersion in all aspects of higher education: leadership, mentoring, service learning, and active internships that prepare students for their future careers. In her spare time, Andrea is an avid reader of History, viewer of Star Wars, and listener to StarTalk with Neil deGrasse Tyson. Andrea enjoys having early morning coffee conversations with her husband Derek, a Mathematician, and share their home with three cats: Einstein, Tesla and Teirnan.

Holly Johnson

Holly Johnson, Initial Services Coordinator

Initial Services Coordinator
M.F.A., Media Study - University at Buffalo, The State University of New York

Holly has a background in educational technology and accessible interface design. She's been a part of the UB community in one role or another since 2002, as a graduate student, researcher, adjunct instructor and staff member. At AR, Holly supports students' efforts to access information and communicate effectively using a variety of assistive technologies and services. Also an artist who works in a variety of media, Holly uses her creativity to solve problems and help students realize their academic goals. When not making art, she enjoys spending time outdoors gardening, hiking and camping.

Laurie Faso

Laurie Faso, Administrative Assistant

Administrative Assistant
B.S., Accounting - The State University of New York at Fredonia

Laurie has over 20 years of secretarial experience in a public school setting. She has also been a certified EMT for over 20 years, and enjoys gardening, cooking, reading and sewing in her spare time. Laurie and her husband Tony are the proud parents of three daughters and grandparents to an adorable 5-year-old girl.

Tina Oddo

Tina Oddo, Director, Client Service, Center for Assistive Technology (CAT)

Director, Client Service, Center for Assistive Technology (CAT)
M.A., Occupational Therapy with a concentration in Physical Disabilities and ACT

Tina Oddo consults with Accessibility Resources to assist with technology assessments and training. To learn more about Tina, please see the CAT Staff webpage External Site Link Icon .

Student Assistants

Accessibility Resources employs a diverse staff of talented student assistants with a wide range of academic interests and personal experiences. They help with testing services and other administrative office tasks. Many of our student assistants are also campus leaders who serve the UB community in a variety of different roles.

Accessibility Resources | 60 Capen Hall | University at Buffalo | Buffalo, NY 14260-1632 | Tel: (716) 645-2608 | TTY: (716) 645-2616 | Fax: (716) 645-3116 | Director: Randy Borst | E-Mail Us