Accessibility Resources

University Life & Services | Leading the Experience

University Life & Services


About Us

Accessibility Resources

25 Capen Hall - Map External Site Link Icon
University at Buffalo
Buffalo, NY 14260-1632
Tel: (716) 645-2608
Fax: (716) 645-3116
Director: Randall Borst
E-Mail: General
TTY: (716) 645-2616 - This number is a TTY. A TTY is a device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening. A TTY is required at both ends of the conversation in order to communicate. Please do not call this number if using a traditional phone.


Monday - Friday
8:30 am - 5 pm


We are located on the ground floor of Capen Hall, Room 25 on the North Campus.

From Flint Loop: Capen Hall is located adjacent to Flint Loop. Enter the building from the Flint Loop entrance, adjacent the Undergraduate Library, take the stairs or elevator down one level to the ground floor. Turn left out of the elevator and proceed through the lobby area, then make one more turn to the left. You will find our office just down the corridor on your left.

From Hamilton Loop: Enter the building from the Hamilton Loop side and proceed across the lobby, then down the corridor leading from the right side of the lobby. Our office is on the left side of the corridor.

Our Mission

Supporting full participation to enrich the university experience through excellence in service and education.


We collaborate throughout the university community for accessibility of programs, facilities, and jobs.

Who Should Use Our Services

The entire campus community of faculty, students, employees, and visitors are welcome to use our services as needed to access the university or to help it become more accessible to others.

Legal Basis

The University at Buffalo is subject to requirements of: the New York State Human Rights Act, Sections 503 and 504 of the Rehabilitation Act of 1973, Titles I and II of the Americans with Disabilities Act of 1990 (ADA), and the ADA Amendments Act of 2008. Complaints of discrimination, denial of academic adjustments or reasonable accommodations, or failure to provide effective auxiliary aids and services should be directed to the Office of Equity, Diversity and Affirmative Action Administration. Telephone (716) 645-2266 to schedule an appointment.

Our Staff

Randall Borst

Randall Borst, Director

M.S., Counseling - Purdue University

Randy Borst has 20 years' experience directing disability service programs in postsecondary education. He has an extensive history of volunteer leadership in community organizations, government services, and professional-membership associations. He is a member of the Board of Directors for People Inc. His personal hobbies include digital photography and playing the Kala Electric U-bass.

Kristin Harte

Kristin Harte, Testing Services Coordinator and Student Assistant Supervisor

Associate Director of Transition and Access
M.S. and C.A.S., School Counseling - Niagara University

A Williamsville native and active member of the local community, Kristin worked as a School Counselor at Stella Niagara Education Park before coming to UB. Outside of work, Kristin enjoys spending time with friends and family in the Adirondacks. She's also an avid hockey fan and loves to play and watch curling!

Sue Mann Dolce

Sue Mann Dolce, Assistant Director for Consultation and Research

Associate Director of Consultation and Research
Ph.D., Rehabilitation Science - University at Buffalo, The State University of New York, OTR/L, RYT

Sue's areas of interest and research encompass participation, disability studies, collaborative programming, and universal design and programming, including Universal Yoga. She enjoys working with all members of the UB community to learn about, design and implement education and participation opportunities for everyone. Sue is also a Registered Yoga Teacher and supporter of the arts.

Emily Tennant-Koller

Emily Tennant-Koller, Exam & Classroom Support Coordinator

Exam & Classroom Support Coordinator
M.S., Higher Education, Buffalo State College, The State University of New York

Emily arrived at Accessibility Resources after 10 years working in local non-profit organizations, including Deaf Adult Services, where she developed an in-depth knowledge of American Sign Language and Deaf culture. She holds an M.S. in Higher Education from Buffalo State College and truly enjoys working with students of all ages. Outside of the office, Emily is the mother of 2 young sons and loves spending time with family.

Shaun Hoppel

Shaun Hoppel, Auxiliary Aids and Services Coordinator

Auxiliary Aids and Services Coordinator
M.A., Learning and Emerging Technologies, Empire State College, The State University of New York (Expected)

Shaun came to Accessibility Resources with over eight years of experience providing both faculty and student services at UB. Shaun is a Buffalo native who supports revitalization efforts in the city's University Heights neighbourhood, in which he resides. In his free time, Shaun performs in historical re-enactments, and enjoys learning foreign languages, including Spanish, Dutch, and Welsh.

Laurie Faso

Laurie Faso, Administrative Assistant

Administrative Assistant
B.S., Accounting - The State University of New York at Fredonia

Laurie has over 20 years of secretarial experience in a public school setting. She has also been a certified EMT for over 20 years, and enjoys gardening, cooking, reading and sewing in her spare time. Laurie and her husband Tony are the proud parents of three daughters and grandparents to an adorable 5-year-old girl.

Tina Oddo

Tina Oddo, Director, Client Service, Center for Assistive Technology (CAT)

Director, Client Service, Center for Assistive Technology (CAT)
M.A., Occupational Therapy with a concentration in Physical Disabilities and ACT

Tina Oddo consults with Accessibility Resources to assist with technology assessments and training. To learn more about Tina, please see the CAT Staff webpage External Site Link Icon .

Student Assistants

Accessibility Resources employs a diverse staff of talented student assistants with a wide range of academic interests and personal experiences. They help with testing services and other administrative office tasks. Many of our student assistants are also campus leaders who serve the UB community in a variety of different roles.

Accessibility Resources | 25 Capen Hall | University at Buffalo | Buffalo, NY 14260-1632 | Tel: (716) 645-2608 | TTY: (716) 645-2616 | Fax: (716) 645-3116 | Director: Randall Borst | E-Mail Us